Jessica Hutson
Sumter,SC
Summary
Driven professional with a proven track record in project management and efficiency optimization, notably at CMMC Holdings, LLC. Excelled in enhancing operational efficiency and customer satisfaction through effective problem-solving and superior time management. Skilled in maintaining records and fostering strong client relations, achieving significant improvements in production scheduling and workflow coordination.
Overview
15
15
years of professional experience
Work History
Production Coordinator
CMMC Holdings, LLC
01.2019 - 05.2024
- Coordinated with the Shop Manager to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between customers and our shop for on time delivery and needs being met.
Cash Room Clerk
K-Mart Store
07.2018 - 12.2018
- Ensured accurate record-keeping, maintaining detailed logs of all transactions.
- Maintained confidentiality of sensitive financial information, adhering to strict security protocols.
- Identified potential issues in the cash room process and proposed solutions for improvement.
- Conducted periodic reviews of current processes, identifying areas for improvement or optimization in order to enhance operational efficiency.
CSR
Regional Finance
04.2014 - 06.2015
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Sales Associate
JCPenney
06.2009 - 04.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Sumter County Adult Education
Sumter, SC06.2009
Skills
- Project Management
- Schedule Coordination
- Workflow Coordination
- Efficiency optimization
- Maintaining records
- Purchase Orders
- Recordkeeping
- File Maintenance
- Supplier Relations
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Written Communication
- Client Relations
- Production Scheduling
- Materials Management
Timeline
Production Coordinator
CMMC Holdings, LLC
01.2019 - 05.2024
Cash Room Clerk
K-Mart Store
07.2018 - 12.2018
CSR
Regional Finance
04.2014 - 06.2015
Sales Associate
JCPenney
06.2009 - 04.2014
Sumter County Adult Education
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