Jessica Hyatt
Aberdeen,MD
Summary
Skilled administrative team leader with an in-depth understanding of professional standards, compliance requirements, and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service, and inner-office operations. Highly-motivated employee with desire to take on new challenges. Strong work-ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Teacher's Aide
Open Bible Christian School
Kingsville , MD
09.2022 - 06.2024
- Assisted teachers in preparing materials for instruction and classroom activities.
- Supervised student activities during recess, lunchtime, and other breaks.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Encouraged critical thinking skills and problem-solving strategies among students.
Medical Receptionist
GBMC HealthCare - Greater Baltimore Medical Center
Towson, MD
09.2019 - 11.2021
- Prepared and sorted documents for data entry into the system.
- Entered customer data into computer databases to ensure timely processing of orders.
- Displayed leadership qualities by implementing enhancements to work procedures and assisting in the training of colleagues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided education on follow-up care instructions to prepare patients for discharge.
- Provided patients with education on post-operative instructions such as wound care, activity limitations, and dietary recommendations.
- Provided excellent customer service to ensure positive patient relations.
Consignment Shop Owner
Dee Dee's Consignments & Gifts
Baldwin , MD
05.2012 - 12.2018
- Enhanced the aesthetic appeal of various pieces through skillful painting techniques
- Handled buying and selling of furniture.
- Collaborated with consigners to enhance efficiency.
- Implemented visual merchandising strategies for improved sales performance.
Education
High School Diploma -
Patapsco High School & Center For Arts
Baltimore, MD06-2002
Skills
- HIPAA Compliance
- Medical Charting
- Billing support
- Insurance Verification
- Excellent customer service
- One-to-One Instruction
- Positive Reinforcement
- Business Management
- Administrative Oversight
- Business Planning
- Customer Relations
- Business Development
Affiliations
- Volunteer at my church food bank every week feeding 2,000 a week.
- Lead Bible study for the women in the Towson County Jail every Thursday evening.
- Awarded a citation for hard work and dedication with the greater humanity food pantry from the Maryland House of Delegates.
Languages
French
Limited
Timeline
Teacher's Aide
Open Bible Christian School
09.2022 - 06.2024
Medical Receptionist
GBMC HealthCare - Greater Baltimore Medical Center
09.2019 - 11.2021
Consignment Shop Owner
Dee Dee's Consignments & Gifts
05.2012 - 12.2018
High School Diploma -
Patapsco High School & Center For Arts
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