Jessica Ibarra
Lancaster ,CA
Summary
Dynamic Merchandise Associate with proven retail experience at The Home Depot, excelling in inventory accuracy and customer engagement. Skilled in planogram execution and store organization, I enhanced sales through effective display setups and exceptional service. A friendly communicator, I fostered team collaboration and improved customer satisfaction, ensuring a visually appealing shopping environment.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Merchandise Associate
The Home Depot
12.2012 - Current
- Assisted in maintaining inventory accuracy through regular stock counts and data entry.
- Organized merchandise displays to enhance customer engagement and drive sales.
- Collaborated with team members to streamline receiving processes and improve efficiency.
- Provided exceptional customer service by assisting customers with product inquiries and locating items.
- Executed planograms to ensure proper product placement and maximize shelf space utilization.
- Monitored stock levels and communicated reorder needs to maintain optimal inventory flow.
- Trained new associates on merchandise handling, safety protocols, and operational procedures.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Built end caps and aisle displays to highlight products and support latest promotions.
Education
High School Diploma -
Miguel Contreras Learning Complex
Los Angeles, CA06.2010
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Pricing and signage updates
- Cleaning procedures
- Display setup
- Planograms
- Product placements
- Merchandise movements
- Stock control
- Merchandise lookup
- Restocking processes
- Active listener
- Pricing and shelf labeling
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Associate
The Home Depot
12.2012 - Current
High School Diploma -
Miguel Contreras Learning Complex