Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Igo

Hiawatha,KS

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Walmart. Recognized for enhancing client satisfaction through effective merchandise selection and relationship skills. Recieved multiple performance awards Proven ability to prioritize orders and maintain high standards of accuracy, contributing to a positive shopping experience. Skilled in planning and organization, ensuring timely and efficient service delivery.

Experienced with understanding client preferences and curating personalized shopping experiences. Utilizes strong communication and organizational skills to ensure client satisfaction. Knowledge of fashion trends and product selection to enhance shopping experience.

Professional shopping specialist prepared for this role. Brings valuable experience in understanding client needs and curating tailored shopping recommendations. Known for strong team collaboration and adaptability, with focus on client satisfaction and attention to detail.

A committed production professional prepared for impactful contributions in manufacturing. Proven experience in maintaining production quality and efficiency. Known for reliable teamwork and adaptability in dynamic settings. Skilled in machinery operation and quality control with focus on achieving results.

Experienced with operating and maintaining production machinery. Utilizes efficient workflows to enhance productivity and quality. Knowledge of safety protocols and teamwork in fast-paced environments.

Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.

Dependable Factory Worker with 3 years of experience operating the production line. Hardworking, physically fit and OSHA compliant. Experienced in handling raw materials and chemicals. Focused on ensuring products meet quality control standards.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.

Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level or experianced position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Personal Shopper

Walmart
07.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Improved client confidence and satisfaction, providing expert advice on current fashion trends and how to wear them.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained current knowledge of evolving changes in marketplace.

Cook Operator

A And W Family Restaurant
01.2022 - 07.2023
  • Enhanced customer satisfaction by preparing high-quality deserts in a timely manner.
  • Maintained clean and organized workspace for optimal efficiency and safety standards.
  • Trained new staff members on proper sweets and treats techniques, equipment usage, and kitchen safety procedures.
  • Ensured compliance with all health department regulations through regular inspections and cleaning routines.
  • Boosted revenue by participating in special events such as catering functions or promotional activities.
  • Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
  • Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
  • Contributed to a positive work environment by fostering open communication channels among team members regarding best practices and areas for improvement.
  • Increased overall efficiency by multitasking during peak hours and effectively prioritizing tasks.
  • Reduced food waste through effective portion control and efficient meal planning.
  • Earned recognition from management for exceptional performance during busy periods or challenging circumstances.
  • Resolved customer complaints or concerns quickly and professionally, resulting in higher satisfaction rates.

Factory Production Worker

Koch Cabnates
09.2022 - 12.2022
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
  • Enhanced production efficiency by operating various machinery and equipment in a timely manner.
  • Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
  • Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Operated 3 to 4 machines proficiently and in compliance to safety standards.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.

Cook

Caseys General Stores Inc
05.2022 - 06.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Sandwich Artist

Subway
03.2022 - 05.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.

Factory Worker

Whitehouse Custom Color
09.2018 - 12.2018
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Achieved significant reduction in waste by optimizing material usage during production processes.

Overnight Stocker

Sam's Club
06.2017 - 09.2017
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.

Driver's Assistant Auto Detailer

Royal Drive Auto
01.2017 - 07.2017
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Displayed very good communication and customer service skills.
  • Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
  • Streamlined the detailing process for increased efficiency and reduced turnaround time.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Communicated effectively with dispatchers regarding scheduling changes or route adjustments to ensure seamless service delivery.
  • Maintained a clean and comfortable vehicle, contributing to an enjoyable travel experience for clients.
  • Developed strong time management skills to accommodate multiple clients'' schedules efficiently.
  • Developed deep knowledge of local routes and area destinations.

Machine Operator and Overnight Production Worker

Addeco
10.2016 - 12.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
  • Enhanced operational efficiency, organizing workstations for maximum productivity.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Fostered culture of continuous improvement by suggesting process enhancements.

Education

Cosmetology - Cosmetotogy

La James
Mason City, IA
12-2009

High School Diploma -

Yucaipa High School
Yucaipa, CA
06-2004

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Relationship building
  • Prioritizing orders
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Verifying order accuracy
  • Documentation and reporting
  • Product knowledge
  • Merchandise selection

Timeline

Personal Shopper

Walmart
07.2023 - Current

Factory Production Worker

Koch Cabnates
09.2022 - 12.2022

Cook

Caseys General Stores Inc
05.2022 - 06.2022

Sandwich Artist

Subway
03.2022 - 05.2022

Cook Operator

A And W Family Restaurant
01.2022 - 07.2023

Factory Worker

Whitehouse Custom Color
09.2018 - 12.2018

Overnight Stocker

Sam's Club
06.2017 - 09.2017

Driver's Assistant Auto Detailer

Royal Drive Auto
01.2017 - 07.2017

Machine Operator and Overnight Production Worker

Addeco
10.2016 - 12.2016

Cosmetology - Cosmetotogy

La James

High School Diploma -

Yucaipa High School

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Jessica Igo