Jessica Indalecio
San Jose,California
Summary
Motivated, personable, and customer service oriented. Very fast learner always looking for an organization where utilize background and skills. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences and environments. Excellent team-building skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
12
12
years of professional experience
Work History
Receptionist
Beyond Prosthetics
Los Gatos, CA
01.2020 - 02.2020
- Appointment scheduler for new and existing patients approximately 20-25 patients per day
- Verified medical insurances for new and returning patients
- Prepared patient charts for next day
- Called and verified patient appointments for next day visits
- Cleaned and prepared exam room for next patient
- Collected copays and payments on past due balances
Assistant Chef
College Fresh
Champaign, IL
08.2018 - 01.2020
- Everyday prepared fresh fruit and salad bar
- Cleaned and sanitized all dishes and utensils daily
- Assisted Chef with daily meal prep for approximately 200 students
- Took inventory and ordered needed kitchen supplies
- Limited portion sizes and used garnishes to control food costs
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses
- Received, inspected and verified food and kitchen inventory delivery before storage
- Helped design, create and implement outlet menu changes to attract customers and boost sales revenue
- Unloaded delivery trucks, verified contents against invoice and properly stored food items
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
Relocation Consultant/Customer Service Representat
All Pro Movers
San Jose, CA
03.2010 - 09.2011
- Answered multiple phone lines for approximately 35-40 customers daily
- Performed all customer service duties
- Assisted clients in booking & un-booking moving reservations
- Assisted in obtaining Certificates of Insurance for establishments/buildings in which clients moved in or out of
- Assisted customers with ordering of any professional packaging materials that may be needed
- Confirm reservations
- Follow up with prospective clients
- Provide moving rates and details
- Customer Service
- Assisted clients with professionally packing their personal belongings on move date
Medical Receptionist
Berryhill Medical Plaza
Milton, FL
06.2004 - 08.2009
- Prepared patient charts for the next day
- Posted DX: codes at the end of each day
- Performed injections for Flu, Depo-Provera, Vitamin B12 & B6
- Made daily bank deposits
- Cleaned/Disinfected and prepared exam room for next patient
- Took patient vitals for history & physical forms
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Maintained current and accurate medical records for patients
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass
- Supported office staff and operational requirements with administrative tasks
Frontend Service Clerk
Costco Wholesale
San Jose, CA
07.2000 - 04.2004
- Processed approximately 150-200 customers daily
- Processed members orders with efficiency & excellent customer service
- Received accurate payments of goods including checks, debit & credit cards
- Assisted cashier assistant in transferring items as to not miss merchandise
- Excellent team leader skills
- Performed inventory on all merchandise
- Returned go-backs at end of each night
- Maintained and organized service reception area and checkout counters.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with customers to understand needs and provide excellent service.
Education
High School Diploma -
Pioneer High School
San Jose, CA06.2002
Skills
- Data Entry and Database Software
- Greet Guests
- Positive Attitude and Energetic
- Appointment Scheduling Software
- Appointment Booking
- Microsoft Office
- Mail Preparation and Sorting
- Organization and Efficiency
- Multi-Line Telephone Skills
- Microsoft Excel
- Patient Information Collection
- Office Supplies and Inventory
- Benefits Verifications
Timeline
Receptionist
Beyond Prosthetics
01.2020 - 02.2020
Assistant Chef
College Fresh
08.2018 - 01.2020
Relocation Consultant/Customer Service Representat
All Pro Movers
03.2010 - 09.2011
Medical Receptionist
Berryhill Medical Plaza
06.2004 - 08.2009
Frontend Service Clerk
Costco Wholesale
07.2000 - 04.2004
High School Diploma -
Pioneer High School
Similar Profiles
Taylor BarfieldTaylor Barfield
Custodian at Freedom ProstheticsCustodian at Freedom Prosthetics
Brandon ParkerBrandon Parker
Patient Liaison at Van Der Watt Prosthetics and OrthoticsPatient Liaison at Van Der Watt Prosthetics and Orthotics
Kevin VoitKevin Voit
Supply Chain Manager at Hill Country Orthotics and ProstheticsSupply Chain Manager at Hill Country Orthotics and Prosthetics
Guadalupe ValdovinosGuadalupe Valdovinos
Barista at Din Tai FungBarista at Din Tai Fung
Jude WaterfallJude Waterfall
Active Duty Soldier at US ArmyActive Duty Soldier at US Army