Jessica Ingraham
South Haven
Summary
Efficient Payroll Specialist known for productivity and completing tasks with precision. Specialize in payroll processing, tax compliance, and benefits administration, ensuring accuracy in every aspect of payroll management. Excel in time management, problem-solving, and communication skills, effectively managing multiple deadlines and collaborating with team members for smooth payroll operations.
Overview
21
21
years of professional experience
Work History
Student Teaching
South Haven Public Schools
South Haven
01.2026 - Current
- Designed engaging lesson plans for diverse student learning needs.
- Facilitated classroom activities to enhance student participation and collaboration.
- Implemented behavior management strategies to maintain a positive learning environment.
- Assessed student progress through regular quizzes and individual feedback sessions.
- Collaborated with teachers to align curriculum with educational standards and goals.
- Utilized technology tools to enhance interactive learning experiences in the classroom.
- Evaluated student work, provided feedback, and tracked their progress over time.
- Collaborated with teacher to plan and achieve instructional goals and objectives.
- Observed teachers in classrooms to improve skills and communication.
- Developed deeper understanding of teaching strategies with increasing responsibility for student learning.
- Developed lesson plans and activities to engage students in the learning process.
- Accepted constructive criticism and feedback with positivity in areas requiring improvement.
- Encouraged positive relationships between students by promoting collaboration within groups.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Payroll Specialist
South Haven Public Schools
South Haven
12.2015 - Current
- Process payroll for all staff members accurately and timely.
- Maintain employee records and ensure data integrity in payroll system.
- Review timecards and attendance records for compliance with policies.
- Prepare tax filings and reports in accordance with regulations.
- Assist in audits by providing necessary payroll documentation and information.
- Train new staff on payroll procedures and system usage effectively.
- Implement process improvements to enhance payroll efficiency and accuracy.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Onboarded new employees in time reporting and payroll systems.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Assisted with auditing processes related to payroll.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Implemented new payroll software, leading to a reduction in processing errors.
- Managed payroll and time and attendance systems.
Customer Service Representative
Chemical Bank
South Haven
05.2005 - 2015
- Educated customers on banking products and services to enhance their financial understanding.
- Assisted in training new staff on customer service protocols and company policies.
- Maintained a positive work environment by fostering team collaboration and communication.
- Processed transactions quickly while adhering to company guidelines and security measures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Evaluated consumer loan applications for creditworthiness and risk assessment.
- Guided clients through loan products, terms, and application processes.
- Collaborated with underwriters to ensure accurate loan processing and approvals.
Education
Bachelor of Science - Elementary Education
Western Michigan University
Kalamazoo, MI05-2026
Skills
- Classroom management
- Lesson planning
- Educational assessment
- Employee training
- Payroll administration
- Data analysis
- Team collaboration
- Process improvement
Affiliations
PTO President for Lincoln Elementary for 3 years
Timeline
Student Teaching
South Haven Public Schools
01.2026 - Current
Payroll Specialist
South Haven Public Schools
12.2015 - Current
Customer Service Representative
Chemical Bank
05.2005 - 2015
Bachelor of Science - Elementary Education
Western Michigan University