Jessica Ingram
Winamac,IN
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
Work History
HR Generalist
Plymouth Tube Company
09.2022 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Oversaw and managed hiring process and assisted human resources.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Performed budget analysis to control expenditures and predict future budget needs.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Payroll Specialist
Plymouth Tube Company
09.2022 - Current
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Managed payroll data entry and processing for 120 employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Reviewed time records for 120 employees to verify accuracy of information.
- Managed payroll data entry and processing for 120 employees to comply with predetermined company guidelines.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Talent Acquisition Specialist Contractor
Plymouth Tube Company
12.2021 - 09.2022
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
Daycare- Owner
06.2015 - 03.2020
Securitas, Lafayette, IN- HR Specialist
Securitas
03.2013 - 10.2015
- Responsible for all HR functions and office functions for the Lafayette branch
- Recruiting, interviewing, placement, orientation, counseling, terminations, presentation of benefits, FMLA, workers compensation claims, answering phones, uniforms, safety minutes, supervisor meetings, etc
- I work alone in the Lafayette office so I am able to effectively work independently
- I also serve as the liaison between staff and management regarding policies, procedures, benefits, and work schedules
Riggs Community Healthcare Center, Lafayette, IN- HR Specialist
Riggs Community Healthcare Center
10.2012 - 03.2013
- Served as direct support to the VP/HR
- Responsible for tracking applicants, performing background results, handled all aspects of new hire orientation, completely responsible for benefits and Open Enrollment, maintained company wide training records, FMLA, workers comp claims, providing support to employees about policies and procedures
Wabash Center, Lafayette, IN- HR Specialist
Wabash Center
06.2009 - 10.2012
- Served as office support for the HR Director and HR Generalist
- Maintained company wide training records and communicate necessary information to management on a quantity basis, processed all background checks, handled all aspects of new hire orientation, presented benefits orientation to new employees, assist with annual open enrollment administration, handled workers comp claims, handled FMLA paperwork, gather initial information regarding employee relations matter and refer to appropriate parties for resolution
Education
Master of Science - Human Resources Management
Indiana Wesleyan University
2027
Bachelors of Science - Hospitality and Tourism Management
Purdue University
01.2008
Skills
- Talent Management
- Training Development
- Management Development
- Organizational Development
- Benefits Administration
- Staff Management
- Employee Onboarding
- Contract Negotiation
- Training and Mentoring
- Wages and Salary
- Employee Relations
- Talent Acquisition
Timeline
HR Generalist
Plymouth Tube Company
09.2022 - Current
Payroll Specialist
Plymouth Tube Company
09.2022 - Current
Talent Acquisition Specialist Contractor
Plymouth Tube Company
12.2021 - 09.2022
Daycare- Owner
06.2015 - 03.2020
Securitas, Lafayette, IN- HR Specialist
Securitas
03.2013 - 10.2015
Riggs Community Healthcare Center, Lafayette, IN- HR Specialist
Riggs Community Healthcare Center
10.2012 - 03.2013
Wabash Center, Lafayette, IN- HR Specialist
Wabash Center
06.2009 - 10.2012
Master of Science - Human Resources Management
Indiana Wesleyan University
Bachelors of Science - Hospitality and Tourism Management
Purdue University
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