Jessica Irvin
Jonesboro,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Medical Coding and Billing Specialist
Arkansas College Of Health Careers, Inc.
Little Rock, AR
11.2018 - Current
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
Cashier
Murphy USA
Jonesboro, LA
05.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Assistant
3rd Generation Roofing And Construction
Perry, AR
03.2021 - 01.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Medical Billing And Coding - Health Information Management
Arkansas College of Health Careers, Inc.
Little Rock, AR11.2018
Greenbrier High School
Greenbrier, AR05.2013
Skills
- CPT coding knowledge
- ICD-10 Proficiency
- Medical record review
- Medical terminology expertise
- Insurance coding (ICD-9 and CPT)
- Medical Coding Ethics
- Insurance Billing
- Customer Service
- File Organization
- Data Entry
- Verbal Communication
- Organizing and Categorizing
- Appointment Scheduling
- Scheduling appointments
- Front Office Management
- Payment Processing
- Team Leadership
- Cash Handling
- Store Opening and Closing
- New Hire Training
- Honest and Dependable
- Customer Assistance
- Microsoft Office
Timeline
Cashier
Murphy USA
05.2024 - 09.2024
Office Assistant
3rd Generation Roofing And Construction
03.2021 - 01.2023
Medical Coding and Billing Specialist
Arkansas College Of Health Careers, Inc.
11.2018 - Current
Medical Billing And Coding - Health Information Management
Arkansas College of Health Careers, Inc.
Greenbrier High School