Jessica Irwin
Sandyville,OH
Summary
Hardworking bartender successful in delivering quality service in fast-paced environment with high-volumes of patrons while keeping work area stocked , cleaned, and organized.
Overview
10
10
years of professional experience
Work History
Bartender
F.O.E. Sandyville
01.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations in bar/kitchen areas.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently managing cash and credit card transactions on P.O.S. system and filing paperwork for both.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Laborer
Briggs Family Farm
01.2019 - Current
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Organized materials, tools, and equipment to supply team members.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Setting up barns in a timely manner inbetween flocks to be delivered.
- Responsible for identifying dead and diseased birds and properly removing them from rest of flock.
Server
The Dock Bar & Grill
06.2023 - 10.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Vaughans Pub
08.2017 - 10.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared garnishes by evenly slicing and pitting fruits.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Landscape Construction Foreman
Rices Nursery
04.2015 - 02.2018
- Reduced project completion times through effective communication and coordination with team members and clients.
- Collaborated with designers to create visually appealing landscapes that met the needs of clients, resulting in repeat business and referrals.
- Promoted a safe work environment, adhering to safety guidelines, conducting regular inspections, and providing necessary training to staff members.
- Mentored junior team members in best practices for landscape construction techniques, fostering a skilled workforce capable of delivering high-quality results.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Responsible for reading landscape design and recreating it to scale for both Hardscapes and Softscapes.
Education
Associate of Applied Science - Landscape Construction And Nursery Management
Ohio State University Agricultural Technical Institute
Wooster, OH08.2011
Skills
- Payment Processing
- Health codes compliance
- Menu Memorization
- Job Planning
- Customer Service
- New Hire Training
- Strong multitasking
- Drawer balancing
- Bussing and Serving
- Plant identification
- Construction management
- Blueprint Interpretation
- Hardscape Installation
Timeline
Bartender
F.O.E. Sandyville
01.2024 - Current
Server
The Dock Bar & Grill
06.2023 - 10.2024
Laborer
Briggs Family Farm
01.2019 - Current
Bartender
Vaughans Pub
08.2017 - 10.2020
Landscape Construction Foreman
Rices Nursery
04.2015 - 02.2018
Associate of Applied Science - Landscape Construction And Nursery Management
Ohio State University Agricultural Technical Institute
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