Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Ixcoy Sica

Normal,IL

Summary

Independent and ambitious student who holds time management and proficiency to a high standard. Always looking for new opportunities in excelling in both academics and professions. Experience in retail and caregiving, which provided amazing work skills like communication, multitasking, and problem solving. Goals are always made and achieved with hard work and with collaboration from peers.

Overview

5
5
years of professional experience

Work History

Caregiver

Addus Home Health Care
08.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Shopkeeper

Tienda La Bendicion
04.2020 - Current
  • Managed daily operations, ensuring a clean, organized, and efficient store environment.
  • Kept sales receipts and maintained accounting records.
  • Assisted customers by answering questions and suggesting merchandise.
  • Implemented marketing strategies to attract new customers and increase overall revenue.
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Provided guidance to new employees on money transfer procedures, enhancing their performance and productivity.
  • Developed strong relationships with clients, fostering trust and confidence in our services.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Crew Member

McDonald's
10.2022 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Berry Picker

Shepherd's Ridge LLC
06.2021 - 08.2022
  • Optimized time management skills while working under tight deadlines during peak harvest seasons.
  • Contributed to a positive work atmosphere with strong communication, teamwork, and problem-solving abilities.
  • Demonstrated initiative by seeking out additional tasks and responsibilities during slow periods or when daily picking quotas were met.
  • Demonstrated adaptability by quickly learning new skills and adjusting to varying weather conditions during harvest season.
  • Promoted customer satisfaction through timely delivery of freshly picked, high-quality berries.

Education

Associate of Arts - Multimedia

Heartland Community College
Normal, IL
06-2026

High School Diploma -

Chester High School
Chester, IL
06-2024

Skills

  • Time management
  • Elderly care
  • Multitasking and organization
  • Strong ethics
  • Relationship building
  • Team collaboration
  • Digital media
  • Transaction processing efficiency
  • Microsoft office
  • Adobe creative suite
  • Problem-solving
  • Social media management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Caregiver

Addus Home Health Care
08.2024 - Current

Crew Member

McDonald's
10.2022 - 06.2024

Berry Picker

Shepherd's Ridge LLC
06.2021 - 08.2022

Shopkeeper

Tienda La Bendicion
04.2020 - Current

Associate of Arts - Multimedia

Heartland Community College

High School Diploma -

Chester High School

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