Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Jackson

Homestead,Florida

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Marketing Representative

Reliance Group
Miami, FL
02.2021 - Current
  • Researched new technologies related to online marketing strategies.
  • Provided support in creating presentations for sales teams and clients.
  • Developed and implemented marketing plans to increase brand recognition.
  • Built strong relationships with customers through email outreach and personal interactions.
  • Assisted with budgeting for projects by researching cost-effective solutions.
  • Produced promotional materials such as brochures, flyers, newsletters, and press releases.
  • Analyzed data from surveys and focus groups to determine consumer trends.

Sales and Store Manager

Metro PCSInc
Stone Mountain, GA
03.2024 - 11.2024
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Provided guidance on best practices when it comes to sourcing information from reliable sources.
  • Organized promotional events to increase product awareness.
  • Recruited, trained and supervised new employees.

Administrative Assistant

At Ease Surgical
Miami, FL
01.2015 - 03.2024
  • Facilitated communication between different departments within the organization.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Scheduled appointments between clients and customers and internal staff members.

Front Desk Medical Receptionist

Psych Point Fl
Miami, Florida
10.2018 - 03.2020
  • Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
  • Greeted patients, verified insurance information and collected copays.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
  • Handled incoming mail including sorting letters according to departmental guidelines.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.

Education

High School Diploma -

South Ridge Senior High
Miami, FL
05-1998

Skills

  • Guest Relations
  • Project Management
  • Customer Service
  • File Organization
  • Front Office Management

Timeline

Sales and Store Manager

Metro PCSInc
03.2024 - 11.2024

Marketing Representative

Reliance Group
02.2021 - Current

Front Desk Medical Receptionist

Psych Point Fl
10.2018 - 03.2020

Administrative Assistant

At Ease Surgical
01.2015 - 03.2024

High School Diploma -

South Ridge Senior High
Jessica Jackson