Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Marketing Representative
Reliance Group
Miami, FL
02.2021 - Current
Researched new technologies related to online marketing strategies.
Provided support in creating presentations for sales teams and clients.
Developed and implemented marketing plans to increase brand recognition.
Built strong relationships with customers through email outreach and personal interactions.
Assisted with budgeting for projects by researching cost-effective solutions.
Produced promotional materials such as brochures, flyers, newsletters, and press releases.
Analyzed data from surveys and focus groups to determine consumer trends.
Sales and Store Manager
Metro PCSInc
Stone Mountain, GA
03.2024 - 11.2024
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Provided guidance on best practices when it comes to sourcing information from reliable sources.
Organized promotional events to increase product awareness.
Recruited, trained and supervised new employees.
Administrative Assistant
At Ease Surgical
Miami, FL
01.2015 - 03.2024
Facilitated communication between different departments within the organization.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed office supplies inventory and placed orders when necessary.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Scheduled appointments between clients and customers and internal staff members.
Front Desk Medical Receptionist
Psych Point Fl
Miami, Florida
10.2018 - 03.2020
Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Greeted patients, verified insurance information and collected copays.
Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
Handled incoming mail including sorting letters according to departmental guidelines.
Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
Capability Development Specialist - RSRMA at Reliance Group Support ServicesCapability Development Specialist - RSRMA at Reliance Group Support Services