Jessica Jackson

assist customers with inquiries or concerns, inform customers about specifications and features for an improved customer experience. work with sales teams to ensure a smooth transition to ownership.

Obtain certain personal information that may be missing.

promotes and sells products to customers. pitch insurance plans to potential customers, presents new ones to existing customers, maintains existing customer accounts, and ensures a smooth sales process and customer satisfaction.

Leveraged excellent project management and leadership skills at school to coordinate group activities, complete projects and expand knowledge.

• Obtained and organized files and research papers to make important documents easier to find.

• Assisted with answering telephone calls, managing databases and drafting correspondence.

• Coordinated various events and activities to support operations of student organizations.

• Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.

• Greeted visitors or callers daily to handle questions or direct to appropriate staff.

• Oversaw workforce management and staff scheduling to keep office operations running smoothly.

• Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.