Jessica Jaime
Hemet,CA
Summary
Quality-oriented professional with 7+ years of experience and proven knowledge of customer satisfaction, medical procedures, and great team effort. Aiming to leverage skills to successfully fill the role with you're company.
Overview
11
11
years of professional experience
Work History
Referral / Behavioral Health Coordinator
IEHP
2021.10 - Current
- Managed high-risk cases with crisis intervention strategies, contributing to safer clinical environment for both patients and staff.
- Identified appropriate treatment resources and recommended patients for these services.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Medical Assistant / Laboratory Assistant
Rialto Clinica Medica Familiar
2019.07 - 2021.04
- Obtained samples for testing following standard protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Managed billing calendar and scheduled claims for payments.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Outsource Delinquency Processor
Lereta LLC.
2015.03 - 2019.06
- Keep records of customer's interactions or transactions, recording details of inquiries, complaints, or comments as well as actions taken
- Check to ensure that appropriate changes were made to resolve customer's problems
- File and maintain records
- Type 35+ WPM
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
Medical Assistant
Hedyeh M Golshan MD
2013.08 - 2015.01
- Completed clinical procedures and gathered patient data for interpretation by physician
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Obtained client medical history, including medication information, symptoms and allergies
- Submitted prescriptions to pharmacy via phone, fax or web
- Scheduled and accompanied clients to medical appointments
- Prepared initial patient charts for admission
Education
Some College (No Degree) - Medical Assisting
Summit College
Colton, CA2013
High School Diploma -
Henry J. Kaiser High School
Fontana, CA06.2012
Skills
- Data entry
- Patient privacy
- Excel with computers
- Multi-line phone calls
- Team player
- Medical Billing and Coding
- Remote Office Availability
- Troubleshooting
- Fluent in Spanish
- Type 35+ WPM
Timeline
Referral / Behavioral Health Coordinator
IEHP
2021.10 - Current
Medical Assistant / Laboratory Assistant
Rialto Clinica Medica Familiar
2019.07 - 2021.04
Outsource Delinquency Processor
Lereta LLC.
2015.03 - 2019.06
Medical Assistant
Hedyeh M Golshan MD
2013.08 - 2015.01
Some College (No Degree) - Medical Assisting
Summit College
High School Diploma -
Henry J. Kaiser High School
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