Jessica Janssen
Lead Technical Recruiter
Sacramento,CA
Summary
Goal-oriented Technical Recruiter skilled at sourcing and screening job applicants in Fintech, Gaming, Nonprofit, Biotech, Start-Up, HealthCare, and Software Development. Proficient in recruiting software, including LinkedIn Recruiter and HubSpot. Recognized for filling 6 positions within first 3 months of hire.
Motivated leader with demonstrated knowledge of coaching and development best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 10 years of leadership experience across many fields and ready to take on a challenging, growth-oriented role!
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Lead Technical Recruiter
Prestige Development Group
Sacramento, CA
05.2022 - Current
- Lead team of 3-5 technical recruiters and sourcers
- Coach, train, and conduct Weekly KPI meetings
- Conduct 90 day/ yearly team member reviews
- Responsible for full cycle recruitment life cycle
- Wrote and posted technical job descriptions
- Sourced and selected applicants for technical positions within company.
- Onboarded new hires and set up training.
- Leverage LinkedIn Recruiter, GitHub, AngelList, among other tools to source for top talent
- Interviewed candidates using different interview methods and approaches.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Cultivated in-depth understanding of Fintech, Gaming, Nonprofit, Biotech, Start-Up, HealthCare, and Software Development industry trends and hiring desires.
- Roles successfully recruited for include: Senior Software Engineers, Golang Engineers, Data Engineers, Java Engineers, Front End Engineers, Back End Engineers, Senior Full Stack Engineers, Senior Data Engineers, Cloud Engineers, Associate Directors, UI/UX Designer, Product Managers, Project Manager, DevOps Engineers, Product Owners, VP of Sales and Sales Development Representatives.
- Coordinated with IT team leaders to forecast hiring needs and department goals
Technical Recruiter
Prestige Development Group
Sacramento, CA
10.2021 - 05.2022
- Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- 50 cold calls/ day, 480 candidates sourced per week, 15 interviews conducted weekly, 7 weekly candidate submissions with 2-3 placements per month.
- Reviews job descriptions for vacancies
- Built and executed sourcing, assessment and closing approaches to manage return on investment expectations.
- Conduct video and phone interviews with candidates
- Build positive relationships to understand clients' needs and requirements
- Assist with developing and revising specifications and job descriptions for selected roles
- Review online portfolios and resumes to pre-screen candidates
- Leverage LinkedIn Recruiter and other social media networks to source candidates
- Interact with professionals on niche platforms, like Github and AngelList
- Contact past applicants for new job opportunities
- Manage full-cycle recruitment process using company ATS and internal databases
- Identifies top talent by reviewing resumes, interviews, and other forms of communications
- Connect top talent with hiring managers
- Maintains contact with candidates regarding application status
- Research to stay on top of current tech trends
Data Manager
Gold Country Community Services
Grass Valley, CA
10.2020 - 10.2021
- Grant research and recommendation
- Devised and implemented reliable data management procedures to enable usability and security of company data.
- Worked with directors and grant program staff to implement established grant compliance policies and procedures.
- Conducted routine compliance reviews of grant programs.
- Completed grant renewal/ continuation applications
- Responsible for Monthly/ Quarterly/ Yearly Grant reporting for various funding sources
- Managed post-award services and oversaw state and federal grant awards for compliance with uniform guidance and grant-specific requirements.
- Assisted with budgetary planning and tracking oversight, including yearly fiscal expense reports, tracking grant funds
- Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
- Developed and implemented marketing campaigns targeting donors.
- Attended events to develop professional network of potential donors.
- Created and maintain employee onboarding system
- Led orientation for new employees and temp workers
- Reviewed and approved submitted timesheets, mileage reports, and employee check requests
- Recommend candidates to Social Services Manager and Executive Director
- Coded invoices and all company card purchases using accrual based accounting system to submit to accounting for entry into QuickBooks
Project Engineer
Triamid Construction Of Central California
Rancho Cordova, CA
03.2019 - 10.2019
- Created and managed all, Agreements and project paperwork for over 35 subcontractors, including General Liability Insurance, Worker's Comp Insurance, Certified Payroll, and Labor Compliance Documents for Prevailing Wage Projects
- Liaised with company executives and project managers to acquire resources to move projects forward.
- Evaluated change order requests in response to out-of-scope work activities.
- Managed monthly billing from all subcontractors, submitting project specific documentation and payment applications to construction managers and owners
- Build and maintain relationships with all stakeholders from construction managers to subcontractors to keep projects running smoothly and identify potential roadblocks
- Responsible for obtaining all project permits
Project Coordinator
Loder Construction
Granite Bay, CA
03.2018 - 04.2019
- Utilized Procore Project Management software for six projects to manage RFIs, submittals, daily reports, distribution of project updates, project manuals, plans, and bulletins as needed
- Created and maintained safety binders for each project - included SSSP, IIPP, weekly tailgates and safety meetings
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Obtained project permits through the City of Roseville, City of Sacramento, and Sacramento County
- Tracked all documentation for punch lists, close outs, warranties, progress and final payments to subcontractors.
Document Control Specialist
Loder Construction
Granite Bay, CA
01.2018 - 04.2019
- Transitioned company to paperless system, using DocuSign for contracts, change orders, and other company documents
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
- Identified areas of weakness and recommended or implemented process improvements.
- Created all subcontractor agreements utilizing company software
- Issued all subcontractor agreements through DocuSign, along with creating and maintaining contract log
- Issued all change orders and project documentation through DocuSign, along with maintaining complex change order log
- Request, verify, and maintained all insurance and documentation (General Liability, Worker's Comp., and CA State Contractor's License) required for subcontractors to work onsite
- Created company tracking log.
General Office Manager
Loder Construction
Granite Bay, CA
04.2017 - 01.2018
- Managed multiple department schedules and company wide calendar
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
- Prepared meeting rooms and materials and recorded important information.
- Scheduled trips, booking airfare and hotels for marketing team and owners
- Supported company operations and all departments through maintaining and improving office systems
- Used positive and uplifting demeanor while answering phones and greeting visitors
- Maintained all office supplies for various departments
- Responsible for maintaining and troubleshooting IT operations across all departments.
Barista Trainer
STARBUCKS COFFEE COMPANY
Colfax, CA
02.2014 - 04.2017
- Taught proper procedures and strategies for success to new employees.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Store Manager
STARBUCKS COFFEE COMPANY
Auburn, CA
02.2008 - 01.2014
- Recruited top talent, coaching teams to excel, executing multiple training programs
- Managed multimillion-dollar business, leading 25 partners to create and deliver the Starbucks Experience.
- Coached partners in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed monthly Profit and Loss performance as well as store inventory
- Set effective weekly store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Used clear and consistent leadership to lead team to increase sales year-over-year.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Prepared annual budgets with controls to prevent overages.
Assistant Manager
STARBUCKS COFFEE COMPANY
Auburn, CA
03.2007 - 01.2008
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Grass Valley, CA
07.2005 - 02.2007
- Completed store opening and closing procedures and balanced tills.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Responded to and resolved customer questions and concerns.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Conducted routine inspections to check quality and compliance with established specifications.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Regulated pricing, inventory count and supply during shift hours.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Education
Bachelor of Arts - Organizational Leadership
ARIZONA STATE UNIVERSITY
Tempe, AZ 05.2014 - 05.2016
Skills
Recruitment and retention strategies
Candidate Sourcing
Client relationship management
Recruitment
Team Building
Organizational Development
Database administration
Scheduling
Project Management
Applicant Tracking Systems
Microsoft Office Suite
Google Workspace
Timeline
Lead Technical Recruiter
Prestige Development Group
05.2022 - Current
Technical Recruiter
Prestige Development Group
10.2021 - 05.2022
Data Manager
Gold Country Community Services
10.2020 - 10.2021
Project Engineer
Triamid Construction Of Central California
03.2019 - 10.2019
Project Coordinator
Loder Construction
03.2018 - 04.2019
Document Control Specialist
Loder Construction
01.2018 - 04.2019
General Office Manager
Loder Construction
04.2017 - 01.2018
Bachelor of Arts - Organizational Leadership
ARIZONA STATE UNIVERSITY
05.2014 - 05.2016
Barista Trainer
STARBUCKS COFFEE COMPANY
02.2014 - 04.2017
Store Manager
STARBUCKS COFFEE COMPANY
02.2008 - 01.2014
Assistant Manager
STARBUCKS COFFEE COMPANY
03.2007 - 01.2008
Shift Supervisor
STARBUCKS COFFEE COMPANY
07.2005 - 02.2007