Summary
Overview
Work History
Education
Skills
Personal Info
Timeline
Generic

Jessica Jarvis

Spanish Fork,Utah

Summary

An engaging individual with 6+ years working as the Sales Manager for North American Arms, 2 years as the Marketing Manager & 10 years as the Customer Service Manager


I am determined and effective in nurturing client relationships and generating revenue with new accounts.


I have a solid industry background with in-depth knowledge of related practices and market fluctuations. I'm motivated, team-oriented, and enthusiastic about using skills to boost sales and support company success.


During the last couple of years of my employment, I enjoyed learning the Marketing and Production side of things as well. I am very used to wearing multiple hats and contributing any & everywhere I can.

Overview

16
16
years of professional experience

Work History

Sales Manager

North American Arms, Inc
05.2008 - 03.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed both Sales & Marketing Departments.
  • Processed new orders & EDI's
  • Created digital & print marketing material.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed & created production schedule.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Prepped booth and needs for trade shows (SHOT, NRA, NASGW, distributor & buy group shows).
  • Traveled to multiple shows, both alone and with co-workers.
  • Helped manage inventory.
  • Answered phone calls & emails
  • Managed website & social media

Education

GED -

Utah Valley
Orem, UT
12.2010

Skills

  • Brand-Building Strategies
  • Interdepartmental Collaboration
  • Promotions and Marketing Strategies
  • Networking Events
  • P&L Responsibility
  • Profitability Assessments
  • Budgeting and Expenditures
  • Partnering and Relationships
  • Managing Price Schedules
  • Customer Complaint Resolution
  • Digital Sales

Personal Info

I strive to wake up with a positive attitude every day, life is too short to wake up otherwise. I'm pretty easy to get along with, I'm generally pretty happy and bubbly (but not in an annoying way lol). I believe that customer service is the backbone of sales and in my experience, it has helped me with sales beyond measure. I've always treated customers with kindness and respect whether it's their first time calling or we talk so much, we're like family. I've never had a problem connecting with customers even the upset ones and more often than not; I'm able to resolve their issues.  


Just to share a little about myself, I am a mother of 3 (21, 17 & 11) and happily married for 7 years. We love being in the mountains, especially at our property. We enjoy hiking, paddle boarding, corn hole, and pretty much anything outdoorsy.

Timeline

Sales Manager

North American Arms, Inc
05.2008 - 03.2024

GED -

Utah Valley
Jessica Jarvis