Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Javier

Orlando,FL

Summary

I’m an ambitious, hard-working woman who takes pride in everything I do, no matter how big or small the task may be. I've bartended for close to 10 years and have learned so much and enjoy continuing to learn because I love the hustle and creativity of it. Organization and cleanliness are two of my top priorities and I've had the pleasure of assisting in opening a couple of different restaurants, helping them run successfully and working with some great teams. I look forward to new experiences and more opportunities with a great team!

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Bartender

West Village Tavern
12.2022 - 06.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.

Bartender/Food Server

Not Your Average Joes
04.2016 - 06.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Supply Logistics Specialist

Army National Gaurd
09.2009 - 10.2017
  • Streamlined supply chain operations by implementing efficient inventory management systems.
  • Coordinated emergency response efforts during natural disasters or other crises, ensuring the timely delivery of critical supplies.
  • Oversaw import/export compliance, reducing customs delays and penalties associated with noncompliance.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Education

High School Diploma -

Leominster High School
Leominster, MA
05.2009

Skills

  • Customer Service
  • Suggestive Selling
  • Inventory
  • Cleanliness standards
  • Food Service
  • Upselling strategies
  • Wine and liquor knowledge
  • Food handling certification

Certification

  • ServSafe
  • Food handling

Timeline

Lead Bartender

West Village Tavern
12.2022 - 06.2024

Bartender/Food Server

Not Your Average Joes
04.2016 - 06.2021

Supply Logistics Specialist

Army National Gaurd
09.2009 - 10.2017

High School Diploma -

Leominster High School

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Jessica Javier