JESSICA JENSRUD
Cambridge
Summary
Dedicated volunteer with a passion for supporting non-profit organizations in their daily operations. Friendly and helpful when interacting with employees and visitors, ensuring efficient fulfillment of their needs. Motivated by a strong sense of purpose, consistently striving to achieve tangible results that benefit the community.
Overview
8
8
years of professional experience
Work History
Sheriff's Safety Rescue Member Volunteer
Isanti County Sheriff's Office
03.2025 - Current
- Patrolled in assigned district in patrol car for purpose of observing area for possible criminal activity.
- Investigated crimes, interviewed witnesses, and victims and gathered physical evidence and preserves for court.
- Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Coordinated with law enforcement agencies to respond to security incidents and emergencies.
- Responded to emergency situations including VMA, search and rescue and fraud.
- Responded to accident scenes to provide first aid and emergency medical support.
- Operated rescue equipment such as Jaws of Life, ATV's and boats.
Corrections Mental Health Specialist
ALLCEUS
05.2024 - Current
- In my educational experience, I learned to conduct thorough assessments of inmates' mental health status, including screening for disorders, and evaluating suicide risk.
- I studied methods for providing immediate mental health support during crises, such as suicide attempts or violent outbursts.
- I developed skills in creating individualized treatment plans based on assessment findings and collaborating with other mental health professionals and correctional staff.
- My education has also prepared me to deliver evidence-based therapies tailored to the correctional setting, such as cognitive-behavioral therapy or group therapy.
- I am trained to evaluate and manage the risk of harm to self or others posed by inmates with mental health issues.
- I learned the importance of maintaining accurate and timely documentation of assessments, treatment plans, and interventions.
- My education has emphasized understanding and respecting the diverse cultural backgrounds of inmates to provide effective care.
- I have been taught to collaborate with correctional staff, mental health professionals, and community resources to ensure consistency of care.
- I studied strategies to prevent mental health crises, such as de-escalation techniques.
- I am equipped to educate correctional staff about mental health issues and advocate for the mental health needs of inmates.
Certified Surgical Technologist Level 2
Allina Health Mercy Hospital
10.2017 - Current
- I possess and develop excellent communication skills in this role.
- I have been in this role at this facility for 7 years.
- I communicate effectively with all people involved in the surgical process including patients, nurses, surgeons, and other professionals.
- I use extensive knowledge of human behavior through this role as well as emotional understanding.
- I provide the best possible patient care when it comes to understanding patient concerns and being there for emotional support.
- I use a variety of knowledge of psychological principles that have helped contribute to my role including cultural differences, non-verbal communication, social influence, and perceptions.
- I manage high level stress environments.
- The operating room can be a high-stress environment and this opportunity has created a strong understanding of stress management techniques to remain calm and focused.
- I implement and contribute to the program for process improvement workflow in the operating room for the labor and delivery unit.
- I review the surgical instrumentation with the nurses resulting in a reduction of time for transport to the operating room by ensuring surgical counts are completed and accurate before the patient arrives to the suite.
- I ensure there is extensive knowledge of where to find supplies, equipment, and instruments during the surgical procedure with checklists and documentation.
- I contributed to the design of the layout of the operating room and where to store items for quick retrieval so everyone knows their part in the surgical process and can efficiently help all team members during each surgery.
- I utilize and implement policies and procedures related to healthcare.
- I research current standards and practices through various resources including AORN (Association of Operating Room Nurses), The Joint Commission, NBSTSA (National Board of Surgical Technologists and Surgical Assistants), and IAHCSMM (International Association of Healthcare Central Service Material Management).
- Through this research I have implemented specific changes to the policies and procedures that are currently held in our facility.
- I contributed to changing the way instrument processing has been completed by identifying areas of instruments that are consistently missed for proper cleaning and have implemented a point of use cleaning system related to robotic instrumentation in the operating room.
- By immediately cleaning these robotic instrumentation sets, I maintained consistent reduced risk of infection in the operating room and saved the company thousands of dollars each month by eliminated the requirement of replacing these sets due to the delayed cleaning process and instrumentation breakdown.
- I participated in the successful advocacy for the needed change related to the pay scale for on-call in house pay for surgical technologists.
- I contacted different area hospitals and researched the various pay scales that were used in each facility.
- I contacted management and communicated the differences, and the result was increased wages as well as the retention of employees for our department.
- I eliminated the costs associated with hiring traveling staff and reduced the time investment of 6 months to 1 year of recruiting, training, and obtaining knowledge of workflow practices by new employees.
- I increased trust between all team members and the competency needs expressed by surgeons in all specialties of surgery.
- I maintain knowledge of the chemicals and medications used during surgery through continued research and education.
- I understand the importance of chemical waste and biohazard materials that are involved.
- I know the proper maintenance, storage, and disposal of all items that can cause harm and infection related to spills.
- I verify I know proper equipment and personal protective equipment required by using checklists and data.
- I apply the use of injection syringes, needles, specimen handling/delivery, terminal cleaning, and infectious disease prevention protocols.
- I actively lead as a reliable and effective team leader while bringing a positive energy to the operating room.
- I am responsible for the patient care given from the beginning that the patient enters the operating room until the time they leave.
- I speak to the patient in a kind and compassionate manner.
- I assist with transferring the patient from their bed to the operating room table.
- I assess any visual injuries that the patient has prior to the procedure, and I help with positioning the patient correctly for each surgical case.
- I assist with surgical scrub preparation of the operative site, draping and securing all items needed for the procedure in a sterile environment, and ensure that the patient is safe and not injured throughout the surgical process.
- I participate in safety by ensuring we complete a thorough time out before the procedure and that my surgical field is organized and well maintained.
- This ensures accurate surgical counts and smooth transitioning during breaks.
- I assist with surgical wound retraction, closure, and proper dressing applications.
- This expedites each surgical case and ensures the patient is getting the highest level of care while maintaining the current strict schedule of surgical cases and preventing unnecessary delays.
- I supervise and manage new hires and current employees 40 hours per week who need training and education requirements to fulfill the requirements of each procedure.
- I maintain constant contact throughout everyone's training and requirements for specialty surgery including cardiovascular, general, neurology, orthopedic, robotics, urology, labor and delivery, gynecology, plastics, and ENT (ear, nose, and throat).
Patient Access Insurance Specialist
Essentia Health Duluth
12.2020 - 09.2023
- In my role as a patient access specialist, I contributed to public health by advocating for patient needs.
- Areas included MRI, CT, hospital admissions, and pain management.
- I listened intently to the patient's concerns as well as explained the processes and needed appointments to get approval from their insurance company.
- I educated patients on their specific insurance policies and procedures, required financial obligations, and provided them resources to quickly reach the required departments within their insurance companies.
- I provided community-based resources related to housing and rehabilitation to ensure patients would have the best success during their recoveries.
- I communicated effectively with various stakeholders, resolving issues related to procedure authorizations.
- I maintained timely contact with various leadership within these insurance companies to expedite the authorization process so the related patients could have the needed healthcare required to restore them back to optimal functioning.
- I reviewed requirements asked by each insurance company and made sure that I received detailed information related to submitting authorizations.
- I reviewed all policies and limitations related to each individual and their needed services.
- I navigated and researched all required documentation and clearly filled out each application on behalf of the patient.
- I submitted documentation in an expedited manner which contributed to my skills related to organization, time management and communication.
- I extensively trained in Microsoft Office 365 and navigate data entry systems such as Epic and other various EMR systems as used by Essentia Health.
- Within these systems I communicate system wide with the appropriate staff in relation to their patients.
- I maintained accurate patient information and data entry into these systems so that they can be easily found and tracked by any health care provider.
- I verified patient coverages, billing procedures, and resolved any conflict related to an uncovered service.
- I resolved hundreds of thousands of dollars lost due to patients without insurance and ensured prior authorization was in place first.
- I uphold healthcare ethics and laws, ensuring compliance with regulations.
Education
Associate of Science - Criminal Justice
Bemidji State University
Bemidji, MN05-2025
BACHELOR OF PSYCHOLOGY AND SCIENCE - undefined
BEMIDJI STATE UNIVERSITY
Bemidji, MN12.2023
LISCENSED ALCOHOL AND DRUG COUNSELOR STUDIES - undefined
ANOKA RAMSEY COMMUNITY COLLEGE
Cambridge, MN06.2021
SURGICAL TECHNOLOGIST AAS - undefined
SAINT CLOUD TECHNICAL AND COMMUNITY COLLEGE
06.2013
Skills
- Speaking/Public Speaking/Communication Skills
- Report Presentation/Data Analysis/Research
- Decision Making/Problem Solving
- Multi-Tasking
- Critical Thinking
- Criminal Investigation Procedure Protocol
- Certification in CPR
- FEMA ICS Trained
- Search & Rescue Knowledge
- Ability To Use Two-Way Radio
- EMR Training Ongoing
- Knowledge/Understanding of GIS/GPS Systems
- Team Collaboration With Law Enforcement & All Involved
Activities
- Volunteered for Feed My Starving Children
- Active member in the American Psychological Association
- Took multiple self-development classes including Sequel, Geospatial Information Mapping, and classes on the ALLCEUS website
- Sought out opportunities to volunteer at different organizations such as the Emily Project
Timeline
Sheriff's Safety Rescue Member Volunteer
Isanti County Sheriff's Office
03.2025 - Current
Corrections Mental Health Specialist
ALLCEUS
05.2024 - Current
Patient Access Insurance Specialist
Essentia Health Duluth
12.2020 - 09.2023
Certified Surgical Technologist Level 2
Allina Health Mercy Hospital
10.2017 - Current
BACHELOR OF PSYCHOLOGY AND SCIENCE - undefined
BEMIDJI STATE UNIVERSITY
LISCENSED ALCOHOL AND DRUG COUNSELOR STUDIES - undefined
ANOKA RAMSEY COMMUNITY COLLEGE
SURGICAL TECHNOLOGIST AAS - undefined
SAINT CLOUD TECHNICAL AND COMMUNITY COLLEGE
Associate of Science - Criminal Justice
Bemidji State University
Similar Profiles
Jason StormJason Storm
Corrections Officer at Isanti County Sheriffs OfficeCorrections Officer at Isanti County Sheriffs Office
Shawn KellyShawn Kelly
Deputy Sheriff at Isanti County Sheriffs OfficeDeputy Sheriff at Isanti County Sheriffs Office
Sherry FrenchSherry French
INSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDSINSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDS
Paul FitzsimonsPaul Fitzsimons
Storeman at 4SquareStoreman at 4Square
Gishamol AugustineGishamol Augustine
Workforce/Rota Coordinator at Addenbrooks HospitalWorkforce/Rota Coordinator at Addenbrooks Hospital