Jessica Beeler
Hope Mills,NC
Summary
Dedicated professional with experience as a Private Home Caregiver at Cassidy Bonanza, skilled in compassionate caregiving and vital signs monitoring. Proven ability to enhance client comfort and resolve conflicts effectively, fostering loyalty and trust. Adept in team leadership and time management, ensuring high-quality care and service in diverse environments.
Professional caregiver with commitment to high standards and achieving outcomes. Background in delivering personalized care and support to clients, ensuring their comfort and safety. Reliable team collaborator, adaptable to changing needs, with strong interpersonal and organizational skills.
Knowledgeable assistant manager with a solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
8
8
years of professional experience
Work History
Private Home Caregiver
Cassidy Bonanza
07.2024 - 03.2025
- Enhanced client comfort by providing compassionate and attentive care in a private home setting.
- Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
- Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
- Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
Assistant Store Manager
Dollar General
06.2021 - 11.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Lead Customer Service Representative
Speedway Gas Station
03.2017 - 05.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
Education
Some College (No Degree) - Banking
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
Jack Britt
Fayetteville06-2006
Skills
- Compassionate caregiving
- Vital signs monitoring
- Dementia care
- Personal hygiene assistance
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
- Supervised team of 4 staff members.
Languages
English
Full Professional
Timeline
Private Home Caregiver
Cassidy Bonanza
07.2024 - 03.2025
Assistant Store Manager
Dollar General
06.2021 - 11.2024
Lead Customer Service Representative
Speedway Gas Station
03.2017 - 05.2021
Some College (No Degree) - Banking
Fayetteville Technical Community College
High School Diploma -
Jack Britt
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