Jessica Jimenez
Kansas City,MO
Summary
Experienced with providing individualized support and care to clients with varying needs. Utilizes effective communication and problem-solving skills to address client concerns and enhance their well-being. Track record of building trusting relationships and delivering compassionate care.
Overview
8
8
years of professional experience
Work History
Direct Support Worker
Another Day
11.2020 - Current
- Providing the consumer with personal in-home assistant services including self-care, housekeeping, mobility, nutrition and fitness.
- Bathing, dressing, oral hygiene, skin care, hair care, shaving, toileting, meal planning, preparation, clean-up, transportation, laundry, teaching opportunities, leisure and recreation.
Learning Ambassador
Amazon
10.2022 - 08.2025
- Welcome new hire into amazon and teach them their designated roles
- Effectively facilitate the training of learning groups
- Responsible for teaching and checking the students understanding of safety quality and productivity within the assigned functions of the site and amazon as a whole.
- Oversee onboarding of new hires retrained, conduct audits, continues engagement and follow up with associates, conduct new trainings and presentations for site or network level action items.
- Coaching peers on safety, quality while teaching on the floor and in production and data training and development
Ambulatory Float Pool PSR
The University of Kansas Health System
02.2021 - 11.2021
- Scheduling patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services utilizing extensive knowledge of appointment types, location, providers and specialties.
- Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals.
- Collecting copays and point of service paperwork. Complies with Medicare/Medicaid and other insurance rules and regulations.
- Completing MSPQ as required for admission. Provide patient support for the MyChart EMR System.
Fitness and Lawn Care Sales Associate
Nebraska Furniture Mart
09.2018 - 12.2020
- Assisting the customer during the decision making process by providing full knowledge of products, warranty plans, comparison between products and benefits as well as answering any questions.
- Greeting customers with a warm smile and making sure all their needs are met by following the “4 types of Customers” tool in order specially tailor each interaction for a unique and memorable experience.
- Maintaining orders and contacting customers on product status and availability in order to avoid issues or helping customers by mending any appearing ones.
Bilingual Home Visitor
Project Eagle-Early Head Start Program
06.2017 - 05.2018
- Enrolled, interacted and provided services to families in the WY area
- Practiced and provided conscious discipline skills, Growing Great Kids curriculum and Community resources to children 0-3 age.
- Data entry and clerical work
- Participated in monthly Mental Health Sessions, which emphasized Conscious Discipline as a primary tool when working with children rather than the use of punishment.
- Involved in bi-weekly Professional Development Workshops discussing ways to improve.
Education
Bachelors of Arts - Psychology
University of Missouri-Kansas City
Kansas City, MO01.2016
Skills
- Compassionate caregiving
- Charting and documentation
- Confidentiality
- Patient care
- Problem-solving
- Time management
- Teamwork
- Fast learner
- Bilingual
- Reliability
- Attentive to people
Languages
Spanish
Native or Bilingual
Timeline
Learning Ambassador
Amazon
10.2022 - 08.2025
Ambulatory Float Pool PSR
The University of Kansas Health System
02.2021 - 11.2021
Direct Support Worker
Another Day
11.2020 - Current
Fitness and Lawn Care Sales Associate
Nebraska Furniture Mart
09.2018 - 12.2020
Bilingual Home Visitor
Project Eagle-Early Head Start Program
06.2017 - 05.2018
Bachelors of Arts - Psychology
University of Missouri-Kansas City
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