Summary
Overview
Work History
Education
Skills
Timeline
Intern
Jessica John

Jessica John

Uvalde,TX

Summary

Proven Office Manager with a track record of enhancing operations at JH Lawn Solutions through exceptional organizational skills and customer service. Mastered office administration and client relations, significantly improving document confidentiality and efficiency. Cultivates a positive work environment, demonstrating strong leadership and operational management abilities.

Overview

8
8
years of professional experience

Work History

Office Manager

JH Lawn Solutions
01.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Substitute Teacher

Bandera ISD
08.2022 - 06.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Administrative Assistant

Westover Hills Laser Med Spa
01.2016 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

English Language And Literature

University of Phoenix
Tempe, AZ

Behavioral Sciences

Purdue University Global
Online

Master Aesthetician

Milan Institute - San Antonio
San Antonio, TX

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Customer Relations
  • Scheduling and calendar management
  • Administrative Support
  • Credit and collections
  • Scheduling Coordination
  • Operations Management

Timeline

Substitute Teacher

Bandera ISD
08.2022 - 06.2023

Office Manager

JH Lawn Solutions
01.2018 - Current

Administrative Assistant

Westover Hills Laser Med Spa
01.2016 - 08.2018

English Language And Literature

University of Phoenix

Behavioral Sciences

Purdue University Global

Master Aesthetician

Milan Institute - San Antonio

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Jessica John