Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Ordained Minister since 2000
Timeline
Generic

Jessica Johnson

Certified Medical Assistant III
Indianapolis,IN

Summary

Highly motivated and committed Certified Medical Assistant III with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 17 years of relevant work experience to your team. Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Motivated Certified Medical Assistant III dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Detail-oriented and knowledgeable Certified Medical Assistant III skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Experienced Certified Medical Assistant III with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized Certified Medical Assistant III with foundation in records management. and collection procedures. Advanced medical terminology knowledge. Reliable Medical Support professional with 17 years of experience in Clinical environment. Expertly assist with office operations and physician support by gathering patient information, point of care procedures before the doctor enters the room. and Relaying issues to the doctor. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Versatile Certified Medical Assistant III with 17 years of experience in medical and administrative support. Robust history of accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments and records patient insurance information. Reliable Certified Medical Assistant II Support professional with 17 years of experience in clinical environment. Expertly assist with office operations and physician support by gathering patient information, vital signs and collecting A1C's. Acc-checks, urine dips, and urine pregnancy test. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Reliable Certified Medical Assistant II Support professional with 17 years of experience in clinical environment. Expertly assist with office operations and physician support by gathering patient information, and Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Reliable employee seeking Certified Medical assistant III position. Offering excellent communication and good judgment.

Overview

29
29
years of professional experience
1
1
Certification
41
41
years of post-secondary education

Work History

Certified Medical Assistant III

Eskenazi Nort Arlington Health Care
Indianapolis, IN
Oct.2005 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.

Phone Room Supervisor

Erving Construction Company
Indianapolis, IN
06.1999 - 07.2005
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Interceded between employees during arguments and diffused tense situations.
  • Achieved specific team objectives and collection activity.
  • Coordinated 8 meetings per 12 month period by reserving conference rooms and sending electronic meeting invitations to participants.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Supervised 8 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Kept high average of performance evaluations.
  • Recruited, hired, trained and supervised staff of 8 and implemented mentoring program that offered positive employee engagement.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Writing to Read Instructor and Substitute teacher

St Rita Catholic School
Indianapolis, IN
08.1992 - 06.1999
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Worked with principal's office on disciplinary and safety issues.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Supervised lunchroom and recess activities.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Organized lesson plans using teaching software for long-term interim assignments.
  • Assigned, explained and graded homework.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Developed rules and set goals to maintain order in classroom.

Education

Associate of Science - Medical Assistaning

Harrison College - Indianapolis
Indianapolis, IN
12.2005

Nursing Assistant

Clark College/Meadows Skill Center
East 38th Street Meadows Medical Campus
06.1982 - 12.2022

Skills

  • Coordinating Drug Refills
  • Operating EKG Equipment
  • Examination Preparation
  • Check-In and Check-Out Procedures
  • Appointment Scheduling
  • Patient Relations
  • Supply Management
  • Time Management
  • Critical Thinking
  • Blood and Tissue Collection
  • Clear Communication
  • Treatment Room Preparation
  • Problem Anticipation and Resolution
  • Procedure Assistance
  • Social Perceptiveness
  • Updating Medical Records
  • Decision Making
  • Multitasking and Prioritization
  • Medication Administration
  • Clinical and Operational Judgement
  • Wound Care
  • Pharmacy Relations
  • Routine Laboratory Testing
  • Cleaning and Organizing
  • Mobility Assistance
  • Centrifuge Operation
  • Willingness to Learn
  • Microsoft Office
  • Quality Control
  • Mathematical Reasoning
  • Relationship Building
  • Flexibility and Adaptability
  • Vitals Collection and Documentation

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Promoted to Medical Assistant III.
  • Recognized for outstanding dedication to patient care.
  • Named Employee of the Month, Oct 2012. Also, have been Nominated for Top Acts, here at North Arlington on several occasions; just recently back in November or December of 2021. I have also, one top Acts a few years ago as well.
  • Supervised team of 8 staff members. Not here at North Arlington, however, I have been in management before.

Certification

  • CMA - Certified Medical Assistant

Ordained Minister since 2000

I have been in Ministry since 1997, however ordained since 2000 (Elder)

I have a soup kitchen ministry were I serve the homeless and the hungry free of charge once a month. I completely fund this endeavor.

I am the assistant to my Pastor. Children's Choir director; Sunday School teacher and a part of the Clergy team as well.

Timeline

Certified Medical Assistant III

Eskenazi Nort Arlington Health Care
Oct.2005 - Current

Phone Room Supervisor

Erving Construction Company
06.1999 - 07.2005

Writing to Read Instructor and Substitute teacher

St Rita Catholic School
08.1992 - 06.1999

Nursing Assistant

Clark College/Meadows Skill Center
06.1982 - 12.2022

Associate of Science - Medical Assistaning

Harrison College - Indianapolis
Jessica JohnsonCertified Medical Assistant III