Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Kinetix Real Estate
Hattiesburg, MS
07.2021 - Current
Administrative and clerical tasks (such as scanning or printing)
Preparing and editing letters, reports, memos, and emails
Arranging meetings, appointments, and executive travel
Maintaining folders on servers
Recording meeting minutes
Liaising with teams and units
Tracking petty cash
Covering reception
Process documents for potential buyers and buyers at closing
Notarize documents
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed over 50 customer calls per day.
Eligibility worker
Mississippi Department Of Human Services
Purvis, MS
02.2021 - 06.2021
Mississippi department of human services
Intake applications and screen potential applicants for economic assistant, conducted telephone interviews and processed claims
Maintains on-going caseload, scheduling appointments, answers telephone and walk-in inquiries from
Clients, sorts, files, and responds to correspondence
Verifies and evaluates data to determine eligibility in timely manner, according to policies and procedures
Managed processing of financial assistance and food stamp benefits applications.
Inputted all gathered information and researched data on applicants into computer system using Mavis.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Educated patients on eligibility and affordability options by offering insightful information.
Senior Pharmacy Technician
Walgreens Pharmacy
Petal, MS
05.2007 - 02.2021
Supporting pharmacological services by assembling, stocking and distributing medications
Maintaining records by recording and filling prescriptions and orders of Physicians
Sorting, stocking and labeling medications and monitoring inventory
Responding to requests of patients and healthcare providers, answering their questions, and referring various inquiries to Pharmacist
Complying with rules, regulations, and procedures to help maintain clean and safe pharmacy, such as by sterilizing equipment and surfaces
Processing prescriptions electronically and ensuring all information is accurate and complete
Generating revenues by recording, calculating, and issuing charges
Undertaking administrative tasks such as record-keeping as assigned by Physician or facility manager from time to time
Provides good customer service by coordinating with physicians to obtain refill authorizations, accepting refill requests from customers over the phone, assisting customers to obtain the necessary over-the-counter supplies, accepting new prescriptions over the phone as well as in writing, coordinating the transfer of prescriptions to and from other pharmacies, and coordinating price quotes for customers
Assists with the annual inventory of prescription pharmaceuticals and over-the-counter products
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Pharmacist
Contributes to the overall success of the Health Center by performing all other duties and responsibilities as assigned.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted, measured, and compounded medications following standard procedures.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Set up and modified patient profiles in Intercom Plus to include current information such as medications and insurance details.
Education
Applied Science
Pearl river community college
12.2014
High School Diploma -
Brookhaven High School
Brookhaven, MS
05.2007
Skills
Editing & Proofreading
Microsoft Office
Schedule Management
Microsoft Office Suite
Office Equipment Operation
Verbal and Written Communication
Payroll Administration
Data Entry
Social Media Updating
Customer Service
Certification
National notary associate-(2021-Present)
Member
Certificates
Certified Pharmacy Technician 2/2022
Certified notary signing agent 12/23
Certified notary public 8/11/2025
2
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