Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Jessica Johnson

Hattiesburg,MS

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Kinetix Real Estate
Hattiesburg, MS
07.2021 - Current
  • Administrative and clerical tasks (such as scanning or printing)
  • Preparing and editing letters, reports, memos, and emails
  • Arranging meetings, appointments, and executive travel
  • Maintaining folders on servers
  • Recording meeting minutes
  • Liaising with teams and units
  • Tracking petty cash
  • Covering reception
  • Process documents for potential buyers and buyers at closing
  • Notarize documents
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed over 50 customer calls per day.

Eligibility worker

Mississippi Department Of Human Services
Purvis, MS
02.2021 - 06.2021
  • Mississippi department of human services
  • Intake applications and screen potential applicants for economic assistant, conducted telephone interviews and processed claims
  • Maintains on-going caseload, scheduling appointments, answers telephone and walk-in inquiries from
  • Clients, sorts, files, and responds to correspondence
  • Verifies and evaluates data to determine eligibility in timely manner, according to policies and procedures
  • Managed processing of financial assistance and food stamp benefits applications.
  • Inputted all gathered information and researched data on applicants into computer system using Mavis.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Educated patients on eligibility and affordability options by offering insightful information.

Senior Pharmacy Technician

Walgreens Pharmacy
Petal, MS
05.2007 - 02.2021
  • Supporting pharmacological services by assembling, stocking and distributing medications
  • Maintaining records by recording and filling prescriptions and orders of Physicians
  • Sorting, stocking and labeling medications and monitoring inventory
  • Responding to requests of patients and healthcare providers, answering their questions, and referring various inquiries to Pharmacist
  • Complying with rules, regulations, and procedures to help maintain clean and safe pharmacy, such as by sterilizing equipment and surfaces
  • Processing prescriptions electronically and ensuring all information is accurate and complete
  • Generating revenues by recording, calculating, and issuing charges
  • Undertaking administrative tasks such as record-keeping as assigned by Physician or facility manager from time to time
  • Provides good customer service by coordinating with physicians to obtain refill authorizations, accepting refill requests from customers over the phone, assisting customers to obtain the necessary over-the-counter supplies, accepting new prescriptions over the phone as well as in writing, coordinating the transfer of prescriptions to and from other pharmacies, and coordinating price quotes for customers
  • Assists with the annual inventory of prescription pharmaceuticals and over-the-counter products
  • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds
  • Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Pharmacist
  • Contributes to the overall success of the Health Center by performing all other duties and responsibilities as assigned.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in Intercom Plus to include current information such as medications and insurance details.

Education

Applied Science

Pearl river community college
12.2014

High School Diploma -

Brookhaven High School
Brookhaven, MS
05.2007

Skills

  • Editing & Proofreading
  • Microsoft Office
  • Schedule Management
  • Microsoft Office Suite
  • Office Equipment Operation
  • Verbal and Written Communication
  • Payroll Administration
  • Data Entry
  • Social Media Updating
  • Customer Service

Certification

National notary associate-(2021-Present) Member Certificates Certified Pharmacy Technician 2/2022 Certified notary signing agent 12/23 Certified notary public 8/11/2025 2

Timeline

Administrative Assistant

Kinetix Real Estate
07.2021 - Current

Eligibility worker

Mississippi Department Of Human Services
02.2021 - 06.2021

Senior Pharmacy Technician

Walgreens Pharmacy
05.2007 - 02.2021

Applied Science

Pearl river community college

High School Diploma -

Brookhaven High School
Jessica Johnson