Jessica Johnson
Glen Burnie,MD
Summary
Diligent and Dedicated Caregiver focused on providing optimal support to residents through personalized assistance and care required to manage diverse medical conditions. With expertise in Dementia and caring for those with Dementia. I'm Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Exceptional customer service skills in a fast-paced environment. Offering keen attention to detail and strong decision-making skills to manage concurrent tasks. Self motivated employee with good work ethic and perform effectively as a team player.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Caregiver
Inspirations Assisted Living
04.2023 - Current
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Consulted with outside professionals and specialists about tests and testing results.
- Set up, maintained and verified sterility of lab equipment and tools.
- Follow through with our hourly check on all residents
- Document anything important at end of shift so all CMT's are aware of everything that went on for those 8 hours.
Administrative Assist/Liver Transplant Coordinator
Mercy Medical Center Baltimore Md
02.2013 - 04.2018
- Administered medications and assessed patient responses, adjusting strategies to meet objectives.
- Prepared laboratory specimens for testing, obtained results and notified patients of findings.
- Upheld correct protocols for infection prevention and control
- Monitored vital signs and documented details for informational and treatment purposes.
- Assisted physicians with completing medical procedures and treatments.
- Maintained detailed records of patient health information in EPIC.
- Scheduled tests and procedures for patients needing additional or specialized care.
- Maintained safe and sterile environment for optimum patient treatment.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Schedule and confirm appointments for patients.
- Use of computers for various applications such as, OR Manager, Epic, Microsoft Word and Excel.
- Retrieve and scan all patient records prior to appointment.
- Obtain prior authorizations for anything medical and pharmaceutical.
- Put orders for blood work. radiology, cardiology and any other testing in epic and then schedule accordingly for all patients.
- Continue to follow all those patients who are listed for transplant regularly before and after transplant.
- Follow up on any blood work results when they are available for all transplant patients before/after transplant.
- Obtain any referrals that are needed.
- Learn to operate new office technologies as they developed and are implemented.
- Authorize drug refills and provide prescription information to pharmacies.
- Prepare and administer medications/vaccines as directed by doctor.
- Explain all instructions for procedures and any testing patients need.
- Coordinate meetings, talks and luncheons for doctor.
- Answer my direct multi=line phone, giving information/direction to callers, take messages and transfer calls to appropriate individual.
- Follow up on HIPPA flow sheet daily/weekly/monthly.
Education
No Degree - Medical Assistant
Tesst College of Technology Baltimore
Baltimore, United States04.2013
High School Diploma -
Glen Burnie High School
Glen Burnie, MD05.1997
Skills
- Progress Documentation
- Behavioral Management
- Patient Companionship
- Multi tasking and Organization
- Respectful and Compassionate
- Knowledge of Dementia
- Dedicated Team Player
- Hospice Care
- CPR Certified
- CMT Certified
Certification
- Licensed CMT
# MT0162910
11/20/2023 - 06/28/2025
- CPR Certified
6/1/2023 - 6/1/2025
Timeline
Caregiver
Inspirations Assisted Living
04.2023 - Current
Administrative Assist/Liver Transplant Coordinator
Mercy Medical Center Baltimore Md
02.2013 - 04.2018
No Degree - Medical Assistant
Tesst College of Technology Baltimore
High School Diploma -
Glen Burnie High School