Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Johnson

Fairburn,GA

Summary

Seasoned IT Consultant with a diverse background, including roles at Kilombo Academic and Cultural Institute and as a Freelance consultant. Excelled in reducing downtime and enhancing client satisfaction through expert system maintenance and effective problem-solving. Skilled in SQL, Python, and fostering collaborative environments. Demonstrated ability to lead successful projects by leveraging technical proficiency and strong interpersonal communication.

Overview

13
13
years of professional experience

Work History

Elderly Caregiver

Grandparent
12.2011 - Current
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

IT Consultant

Freelance, Start-Up Company
06.2022 - 09.2022
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.

Daycare Volunteer

Kilombo Academic And Cultural Institute
10.2017 - 06.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Exercised patience and understanding with the youth.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Education

BBA - Computer And Information Systems Security

Georgia State University
Atlanta, GA
12.2024

Skills

    SQL

    Python

    Javascript

    Wireshark

    Metasploit

    Nmap

    TCP/IP

    Linux

    Windows Server

    MacOS

    Microsoft Excel

Timeline

IT Consultant

Freelance, Start-Up Company
06.2022 - 09.2022

Daycare Volunteer

Kilombo Academic And Cultural Institute
10.2017 - 06.2018

Elderly Caregiver

Grandparent
12.2011 - Current

BBA - Computer And Information Systems Security

Georgia State University

Similar Profiles

CREATE PROFILE
Jessica Johnson