Jessica Johnson
San Pablo,CA
Summary
Adept at vital signs monitoring and delivering compassionate care, I enhanced patient satisfaction at UCSF Mission Bay through attentive support and efficient collaboration with nursing staff. Skilled in emergency response and EKG interpretation, my proactive approach and professional bedside manner have consistently improved healthcare delivery outcomes.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Ucsf Mission Bay
12.2015 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Medical Assistant
Stanford Medical Center
08.2013 - 11.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed laboratory tests, such as blood draws, urinalysis, and EKGs, Zio Patchs while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized resource allocation within the clinic by carefully monitoring personnel schedules, equipment availability, and exam room utilization.
Emergency Technician II
St Bernadine Medical Center
12.2011 - 08.2013
- Assisted in the development of emergency response plans and procedures to ensure a rapid and effective response to emergency situations
- Documents patient care and unit activities in a timely, accurate, and concise manner.
- Assists with rooming and undressing of patients at the direction of the RN.
- Obtains, records and reports vital signs, EKG.s, heights, weights and inputs/outputs of patients as directed and per department policy.
- Applies monitoring devices, prepares patient for suturing, performs wound cleaning, application of dressings, orthopedic devices, splints, and crutch fitting.
- Improved patient care by efficiently assessing and monitoring vital signs during emergency situations.
Certified Nursing Aide
Riverside Community Rehab
06.2010 - 12.2011
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in the prevention of falls by implementing safety measures such as bed alarms, non-slip footwear, and close supervision during transfers.
Education
Bachelor of Science - Registered Nurse
International School of Health Science
Boynton Beach05-2025
Skills
- Professional bedside manner
- Vital signs monitoring
- CPR certification
- Infection control standards
- Catheter care
- Specimen collection
- Phlebotomy techniques
- Emergency response
- EKG interpretation
- Compassionate care
Timeline
Patient Care Technician
Ucsf Mission Bay
12.2015 - Current
Medical Assistant
Stanford Medical Center
08.2013 - 11.2015
Emergency Technician II
St Bernadine Medical Center
12.2011 - 08.2013
Certified Nursing Aide
Riverside Community Rehab
06.2010 - 12.2011
Bachelor of Science - Registered Nurse
International School of Health Science
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