Summary
Overview
Work History
Education
Skills
Certification
Software
Work Preference
Timeline
JESSICA JOHNSON
Open To Work

JESSICA JOHNSON

Springfield

Summary

Management education with strong skills in data entry and problem resolution. Proven ability to streamline processes, enhancing efficiency and organization. Dedicated to delivering exceptional customer service while maintaining compliance and accuracy in all tasks.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Manager/Accounting Assistant

Trilliam Accounting LLC
Wilsonville
02.2024 - Current
  • Managed filing system for financial documents, ensuring easy access and organization.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Entered data into accounting software programs such as QuickBooks and OuickBooks Online
  • Researched discrepancies between invoices, purchase orders, packing slips.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Office Manager

Rooter Rangers LLC
Springfield
06.2022 - 04.2024
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Established a comprehensive system for managing bids and invoices,
    enhancing financial organization, and reducing processing time
    across the board
  • Maintained filing system for records, correspondence and other documents.
  • Manage hiring process to fulfill company needs.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Resolved customer complaints or answered customers' questions.

Rural Mail Carrier

United States Post Office
Salem
11.2019 - 04.2024
  • Followed postal regulations to ensure compliance and security.
  • Inspected vehicle for safety and operational readiness daily.
  • Maintained accurate records of deliveries and pickups.
  • Sorted and organized mail for efficient distribution.
  • Delivered mail and packages to rural residences, businesses, and post office boxes.

Human Services Coordinator

Oregon Department Of Human Services
Salem
10.2021 - 09.2023
  • Coordinated client intake processes for various human services programs.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Assisted with applications for customers to receive benefits such as SNAP, Medicaid, TANF, etc.
    •Facilitated inter-agency collaboration, enhancing service delivery,transferring calls, and preparing files for case workers.
    •Managed client records with precision, ensuring compliance with
    state regulations.
    •Resolved complex client issues, demonstrating problem-solving
    skills.

Education

Certified - Loan Signing Agent

Notary Public Association, Salem, OR
09-2025

Certified with State Of Oregon/Secretary Of State

Commission #1047072

Notarial Commission - Norary Services

National Notary Association, Salem, OR
04-2024

Commission #1047072; RON (online) Certified; Mobile Services

GED -

Linn Benton Community College, Albany, OR
04-2004

Skills

  • Customer service
  • Data entry
  • Office administration
  • Problem resolution
  • Financial accounting/tracking
  • Operations management
  • Organizational skills
  • Office management software

Certification

Security - DPSST Oregon
Right Hand Driving Certification
Notary/LSA

Software

MICROSOFT OFFICE SUITE

PROJECT MANAGEMENT/POS

SOCIAL MEDIA PLATFORMS

OPPERATING SYSTEMS

GOOGLE WORKPLACE

SPREADSHEETS/GRAPHIC DESIGN

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

RemoteOn-SiteHybrid

Timeline

Office Manager/Accounting Assistant - Trilliam Accounting LLC
02.2024 - Current
Office Manager - Rooter Rangers LLC
06.2022 - 04.2024
Human Services Coordinator - Oregon Department Of Human Services
10.2021 - 09.2023
Rural Mail Carrier - United States Post Office
11.2019 - 04.2024
Notary Public Association - Certified, Loan Signing Agent
National Notary Association - Notarial Commission , Norary Services
Linn Benton Community College - GED,