Jessica Johnston
DeSoto,TX
Summary
- Attentive Pet Sitter skilled in communicating with clients to provide updated pet status during owner absence. Accustomed to paying dedicated attention to each pet to ensure safety and security.
- Devoted to keeping animal environments safe, secure and clean. Background includes working in residential environments to handle different animal needs. Skillfully coordinate food, medication and housekeeping schedules to maintain optimal animal health.
Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Assistant Store Manager
Ross Dress For Less
10.2022 - 05.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Area Supervisor
Ross Dress For Less
03.2022 - 10.2022
Area Supervisor
Ross Dress For Less
01.2021 - 03.2022
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Order Picker/Curbside Shopper
Home Depot
Cedar Hill, TX
04.2020 - 02.2021
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Store Protection Specialist
Ross Dress For Less
08.2019 - 01.2020
- Assisted in the apprehension of shoplifters, following proper procedures to ensure legal compliance and minimize liability.
- Streamlined communication between store protection staff and management by participating in regular meetings and sharing insights into current security challenges facing the retail environment.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
- Prepared comprehensive incident reports after each notable event involving theft or other security breaches, enabling appropriate follow-up actions from management or law enforcement agencies where applicable.
Seasonal Worker
Ross Dress For Less
07.2019 - 08.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Dog Sitter/ House Sitting
Self Employed
07.2012 - 07.2019
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Exercised animals regularly with walks and rigorous play activities.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Managed and ensured pet safety and wellness in owners’ absence.
- Boosted animal health for Dogs and cats ts by carrying out optimal feeding and watering schedule.
- Remained alert to environmental conditions such as Weather, yard conditions and other animals to protect safety of dogs.
In-Home Child Care Provider
Home Day Care
04.2015 - 07.2019
- Offered top-notch care to 3+ children at once, ranging in age from 18 months to .
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each D.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Cared for children ages 18 months to 3 in nurturing and age-appropriate way.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Assistant Manager
DeSoto Band Booster
08.2001 - 04.2005
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored employee performance and developed improvement plans.
- Managed multple jobs successfully in fast-paced environment through proactive communication and positive feedback.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Office Temp
Alfinger's Water
12.2003 - 12.2003
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Education
Desoto High School
Desoto, TX2005
Skills
- Medication management
- Care plan adherence
- Pet care needs
- Pain management
- Compassionate
- Communication skills
- Responsible
- Personable
- Team Player
- True Leader
- Organization Skills
- Client communication
- Schedule Management
- Written and verbal communication
- Dog walking
- Client Relationship Management
- Issue Resolution
- Positive Attitude
- Punctual and Reliable
- Customer Service
- Adaptability and Dependability
- Pet Care
- Clean Background Check
- Pet Feeding
- Pet Sitting
- Animal Safety
- Schedule Coordination
- Valid Driver's License
- Schedule Adherence
- Smartphone Usage
- Decision-Making
- Problem-Solving
- Teamwork and Collaboration
Timeline
Assistant Store Manager
Ross Dress For Less
10.2022 - 05.2024
Area Supervisor
Ross Dress For Less
03.2022 - 10.2022
Area Supervisor
Ross Dress For Less
01.2021 - 03.2022
Order Picker/Curbside Shopper
Home Depot
04.2020 - 02.2021
Store Protection Specialist
Ross Dress For Less
08.2019 - 01.2020
Seasonal Worker
Ross Dress For Less
07.2019 - 08.2019
In-Home Child Care Provider
Home Day Care
04.2015 - 07.2019
Dog Sitter/ House Sitting
Self Employed
07.2012 - 07.2019
Office Temp
Alfinger's Water
12.2003 - 12.2003
Assistant Manager
DeSoto Band Booster
08.2001 - 04.2005
Desoto High School