Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Jones

Glen Burnie,MD

Summary

Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving shrink. Proven ability to remain calm and professional in high-pressure situations. Maintains strong partnerships within the organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

District Loss Prevention Manager

HomeGoods
12.2014 - Current
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and responding to alarm calls as needed.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Trained personnel on loss prevention best practices, protocols and procedures.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.

Loss Prevention Manager

Kohl's
12.2012 - 11.2014
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Monitored paperwork procedures to prevent error-related losses.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.

Loss Prevention Supervisor

Kohl's
02.2011 - 12.2012
  • Monitored paperwork procedures to prevent error-related losses.
  • Installed and maintained covert security equipment.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.

Cashier

Kohl's
05.2006 - 02.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.

Education

Master of Arts - Criminal Justice Administration

Point Park University
Pittsburgh, PA
06.2011

Bachelor of Science - Rehabilitation Science

Clarion University of Pennsylvania
Clarion, PA
05.2010

Skills

  • Access Control
  • Security Systems
  • Investigation techniques
  • Internal Auditing
  • Shrink Reduction
  • Incident Reporting
  • Theft Prevention
  • Law Enforcement Collaboration
  • CCTV Monitoring
  • Detail Oriented

Accomplishments

  • FY24 Emerging Leaders Graduate
  • FY22 Loss Prevention World Class Winner

Certification

  • Wicklander-Zulawski Certified

Timeline

District Loss Prevention Manager

HomeGoods
12.2014 - Current

Loss Prevention Manager

Kohl's
12.2012 - 11.2014

Loss Prevention Supervisor

Kohl's
02.2011 - 12.2012

Cashier

Kohl's
05.2006 - 02.2011

Master of Arts - Criminal Justice Administration

Point Park University

Bachelor of Science - Rehabilitation Science

Clarion University of Pennsylvania

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Jessica Jones