Hardworking HVAC professional demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
HVAC Installer
Dynamic Services
06.2024 - 09.2024
Collaborated with team members to complete complex installations and repairs within tight deadlines.
Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
Streamlined workflow processes by maintaining an organized inventory of tools, parts, and supplies necessary for jobs.
Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
Increased client trust through transparent communication regarding system status, repair options, and costs.
Conducted diagnostic tests and read results.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Worked in strict compliance with applicable OSHA regulations and safety requirements.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Installed components to improve HVAC system performance.
Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Service Technician
Infinity Heating and Air Conditioning
09.2023 - 01.2024
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Evaluated systems according to predetermined checklist and noted issues.
Service Technician
Ambient Control
07.2023 - 09.2023
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions.
Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
Parts Picker
O'Reilly Auto Parts
08.2022 - 10.2022
Improved overall productivity through consistent coordination with supervisors on workload distribution and task allocation among team members.
Assisted in conducting regular inventory audits, identifying discrepancies and adjusting stock levels accordingly.
Contributed to the development and implementation of new policies and procedures, optimizing workflow for increased efficiency.
Increased order accuracy by diligently verifying part numbers before fulfilling requests.
Gathered essential information from sales representatives or customers to efficiently locate requested items without delay or errors.
Prepared shipments accurately using appropriate packaging materials, preventing damage during transit while maintaining cost-effectiveness measures.
Streamlined parts picking process by organizing and labeling inventory for easy identification.
Resolved issues related to incorrect or damaged parts quickly, minimizing delays in customer order fulfillment processes as much as possible.
Provided outstanding customer service by promptly responding to inquiries regarding part availability and order status.
Kept work areas neat, clean and free from debris.
Followed orders precisely for correct items, sizes and quantities.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Plumbing Apprentice
Bulldog Plumbing
06.2021 - 10.2021
Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Safely handled tools and equipment in large-scale projects.
Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
Organized and moved materials from truck to job site to support project requirements.
Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
Supported lead plumbers in complex repairs, learning advanced techniques in process.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Donation Processor
Goodwill Store
12.2019 - 09.2020
Managed inventory and supply levels to ensure the timely processing of donations.
Greeted and provided friendly service to donors and assisted in transferring items to facility.
Increased donation efficiency by accurately sorting and categorizing incoming items.
Addressed donor inquiries promptly and professionally, ensuring satisfaction with their contribution experience.
Handled monetary donations securely, ensuring proper accounting and record-keeping procedures were followed.
Completed appropriate paperwork for donations.
Sorted and placed donations in appropriate containers.
Implemented efficient organization methods for storage areas, facilitating easy access to processed items for store replenishment purposes.
Continually sought opportunities for personal growth and development within the field of donation processing, staying informed about industry trends and best practices.
Supported organizational goals by maintaining knowledge of current donation needs and guidelines.
Maintained a clean and organized workspace, allowing for efficient processing of donations.
Developed strong customer service skills while interacting with donors on a regular basis.
Prepared high-quality merchandise displays, creating an attractive shopping experience for customers in the retail store.
Forward Observer
United States Army
05.2017 - 07.2019
Developed comprehensive fire support plans to maximize the impact of artillery and air support assets during operations.
Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
Utilized advanced technology systems for improved target detection capabilities, increasing overall mission success rates in dynamic combat situations.
Coordinated with other forward observers to maintain situational awareness and improve overall mission effectiveness.
Evaluated weather data for optimal use of smoke screens during engagements, providing enhanced concealment for friendly forces.
Managed inventory of critical observation equipment, ensuring all necessary tools were available for mission success.
Supported friendly forces during direct action missions by providing overwatch and coordinating indirect fire support assets as needed.
Ensured compliance with established rules of engagement when directing fires against enemy targets.
Maintained proficiency in weapon systems for self-defense purposes while operating independently or within a small unit setting.
Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decision making.
Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
Waste Collector
Casella Waste Systems Inc
01.2016 - 06.2016
Consistently met or exceeded performance targets for waste collection as set by management.
Ensured timely collection of waste materials by maintaining a consistent schedule and route plan.
Improved customer satisfaction with regular communication and prompt issue resolution.
Developed strong relationships with customers through attentive service and open communication channels, fostering loyalty within the community served.
Maintained clean streets by promptly collecting litter during daily routes.
Upheld regulatory standards for environmental protection through diligent handling of hazardous wastes and adherence to disposal guidelines.
Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
Used hand signals to communicate with other workers or drivers.
Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
Equipment Maintenance Technician
Bobcat Of New Hampshire
04.2015 - 10.2015
Completed preventive maintenance routines, documentation and procedures.
Maintained a safe work environment by adhering to established safety procedures and guidelines.
Completed preventive maintenance on machines to enhance production and maintain quality.
Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Safely and effectively handled wide range of cleaning products and solutions.
Reported issues to property manager so effective resolutions could be put into place.
Followed instructions from supervisor regarding daily job tasks and duties.
Increased equipment uptime by performing timely preventive maintenance and routine inspections.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
National Director of Data Center IFM Operations (US & Canada) at Frontier MiningNational Director of Data Center IFM Operations (US & Canada) at Frontier Mining