Jessica Jones
Summary
Dynamic Lead Pharmacy Technician with a proven track record at CVS Pharmacy, showcasing expertise in retail pharmacy procedures and a solid foundation in HIPAA regulations. Renowned for exceptional problem-solving abilities and data entry skills, adept at managing over 800 daily prescriptions with unparalleled accuracy and efficiency. Recognized for outstanding service quality and flexibility, embodying a perfect blend of technical proficiency and customer care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
4995 Highland Rd
03.2017 - Current
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
- Coordinated verification and filling of more then 800 daily prescriptions in high-volume pharmacy environment.
Education
Associate of Science - Pharmacy
Oakland Community College
7350 Cooley lake rd Waterford MI, 48328Skills
- Retail pharmacy procedure knowledge
- Technician Certification Training
- Data entry specialist
- Pharmacy law knowledge
- HIPAA Regulations
- In good standing with the Michigan Board of Pharmacy
- Flexibility in scheduling
- WPM-50
- Lift 50 pounds
- Motivated self-starter
- Problem-Solving Skills
Certification
- Pharmacy Technician License
- Vaccination certified
- CPR certified
Timeline
Lead Pharmacy Technician
CVS Pharmacy
03.2017 - Current
Associate of Science - Pharmacy
Oakland Community College