Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

JESSICA JONES

Mobile,AL

Summary

Dedicated Yard Jockey/Dump Truck Driver with 10 years of experience in safe and efficient transportation operations. Ensures compliance with local and state traffic laws. Skilled in trip documentation and load securing practices. Advanced expertise in vehicle maintenance and repair, maintaining a spotless driving history. Also brings 2 years of logistics services experience and 5 years of exceptional customer service skills to the table, along with proficiency in Microsoft Word.

Overview

19
19
years of professional experience

Work History

Caregiver

Family First Caregivers
06.2025 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Driver

Paragon Solutions LLC
03.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Dump Truck Driver

Fincher Trucking LLC
04.2024 - 02.2025
  • Supported vehicle safety and performance with basic maintenance and repairs to correct issues.
  • Worked collaboratively with dispatch personnel to report issues and receive instructions.
  • Managed time and routes to meet customer demands and provide customer satisfaction.
  • Used GPS and map navigation to plan most efficient route.
  • Followed regulations for pre- and post-trip vehicle inspections and submitted required paperwork.
  • Read maps and understood GPS coordinates to locate destinations.
  • Documented mileage and maintenance needs in vehicle inspection logs.
  • Observed all DOT rules, traffic laws and weigh-station requirements.

Crane Flagger/ Spotter

AM/NS
11.2023 - 04.2024
  • Reduced potential hazards by conducting thorough pre-lift inspections of equipment and surrounding areas.
  • Assisted in maintaining a smooth workflow for construction projects by coordinating efficient crane operations.
  • Supported positive working relationships among team members through clear communication, active listening, and a commitment to collaboration.
  • Assisted in the development of new team members by sharing knowledge and providing guidance on proper crane flagging techniques.
  • Participated in regular training sessions to keep current on safety regulations and industry standards, further enhancing job performance.
  • Enhanced communication between team members using clear hand signals, ensuring safe and efficient crane operation.
  • Minimized risk of accidents during lifts with detailed attention to weather conditions, equipment limitations, and site-specific factors.

Independent Insurance Adjuster

CNC Catastrophe & National Claims
10.2022 - 10.2023
  • Assessed liability determinations by analyzing accident reports and physical evidence.
  • Communicated with repair professionals to obtain quotes for damage repairs.
  • Negotiated settlements with claimants in accordance with company practices.
  • Reviewed policy documents to assess coverage for claimed incidents.
  • Calculated claim payments based on policy terms and damage assessments.
  • Advised claimants on the claims process and answered related inquiries.
  • Investigated claims to determine insurance company liability.
  • Inspected property damage to evaluate extent of loss or damages.
  • Coordinated repair services for damaged vehicles and assisted with rental reimbursements.
  • Completed liability investigations by interviewing involved parties and reviewing police reports and photos.
  • Collaborated with appraisal and salvage professionals to facilitate resolution of vehicle damage.
  • Negotiated with customers and other insurance carriers to resolve claims.

Yard Driver Trainer/ Yard Specialist

Amazon Fulfillment Center
10.2017 - 01.2020
  • Training yard specialist to drive hostler trucks
  • Training yard specialist guard shack operations

CDL Driver

Jack Hood Transportation
06.2019 - 12.2019
  • Hauling newspapers from Mobile, Al to Birmingham, Al

Driver

O'Reilly Auto Parts
05.2015 - 06.2017
  • Picking up and dropping off auto parts in the Saraland, Al Mobile, Al areas

Front Desk Clerk/ Night Auditor

Super8 Motel
05.2014 - 05.2015
  • Checking guests in and out of the hotel
  • Night Auditor duties to do the end of the day reports

Caregiver/ Driver

Mobile Association-Retarded Citizens
09.2014 - 04.2015
  • Cooking, feeding, bathing, giving medications to the patients and driving patients to doctors appointments in the Mobile,Al area

OTR Driver

CTL Transportation
09.2011 - 08.2013
  • Hauling hazardous liquid from Mobile, Al to Arkansas, from Mobile to Florida

Front Desk Clerk/Hotel Night Auditor

Holiday Inn Express Hotel Suites
05.2006 - 05.2009
  • Confirmed group reservations and arranged personal services for preferred customers and attendees of special events.
  • Presented statements and transacted payments from departing guests.
  • Answered inquiries about hotel services travel directions, nearby shopping, restaurants and entertainment venues.
  • Verified customer credit and established modes of payment for accommodations provided.
  • Registered and assigned rooms to guests, provided room keys, received messages and maintained accounts.
  • Managed complaints, handled disputes, and resolved conflicts.
  • Resolved problems with rooms by contacting housekeeping and maintenance to address issues.
  • Posted charges for rooms, food, liquor, or telephone calls to account ledgers.
  • Maintained detailed records of guest registrations, payments, and services requested.
  • Conducted daily audit tasks to ensure accurate billing and account management.
  • Prepared reports on occupancy rates, average room rates, and other performance indicators.
  • Managed room bookings and reservations accurately, ensuring guest satisfaction.

Front Desk Clerk/Hotel Night Auditor

Holiday Inn Express Hotel Suites
05.2006 - 05.2009
  • Confirmed group reservations and arranged personal services for preferred customers and attendees of special events.
  • Presented statements and transacted payments from departing guests.
  • Answered inquiries about hotel services travel directions, nearby shopping, restaurants and entertainment venues.
  • Verified customer credit and established modes of payment for accommodations provided.
  • Registered and assigned rooms to guests, provided room keys, received messages and maintained accounts.
  • Managed complaints, handled disputes, and resolved conflicts.
  • Resolved problems with rooms by contacting housekeeping and maintenance to address issues.
  • Posted charges for rooms, food, liquor, or telephone calls to account ledgers.
  • Maintained detailed records of guest registrations, payments, and services requested.
  • Conducted daily audit tasks to ensure accurate billing and account management.
  • Prepared reports on occupancy rates, average room rates, and other performance indicators.
  • Managed room bookings and reservations accurately, ensuring guest satisfaction.

Education

Commercial Driver License -

Premier Driving Academy/ Trade School
Theodore, AL
08.2011

Associate's Degree -

Phoenix University

High School Diploma -

C. F. Vigor High School
Prichard, AL
05.2000

Skills

  • Data entry
  • Microsoft Word
  • Filing
  • Supply orders
  • Teamwork
  • Quantity and quality assessments
  • Assisting customers
  • Payment collection
  • Interpersonal communication
  • Professional demeanor
  • CB radio communication
  • Effective communication
  • Customer service
  • DOT regulations
  • State and federal regulations

Professional Highlights

  • Over 5 years of driving experience
  • Hostler Trainer Certified
  • Eleven years of Customer service/ Front office assistance
  • Insurance Adjuster License
  • State Farm certifications in Auto and property

Timeline

Caregiver

Family First Caregivers
06.2025 - Current

Driver

Paragon Solutions LLC
03.2025 - Current

Dump Truck Driver

Fincher Trucking LLC
04.2024 - 02.2025

Crane Flagger/ Spotter

AM/NS
11.2023 - 04.2024

Independent Insurance Adjuster

CNC Catastrophe & National Claims
10.2022 - 10.2023

CDL Driver

Jack Hood Transportation
06.2019 - 12.2019

Yard Driver Trainer/ Yard Specialist

Amazon Fulfillment Center
10.2017 - 01.2020

Driver

O'Reilly Auto Parts
05.2015 - 06.2017

Caregiver/ Driver

Mobile Association-Retarded Citizens
09.2014 - 04.2015

Front Desk Clerk/ Night Auditor

Super8 Motel
05.2014 - 05.2015

OTR Driver

CTL Transportation
09.2011 - 08.2013

Front Desk Clerk/Hotel Night Auditor

Holiday Inn Express Hotel Suites
05.2006 - 05.2009

Front Desk Clerk/Hotel Night Auditor

Holiday Inn Express Hotel Suites
05.2006 - 05.2009

Commercial Driver License -

Premier Driving Academy/ Trade School

Associate's Degree -

Phoenix University

High School Diploma -

C. F. Vigor High School

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