Jessica Jones
Pacific,MO
Summary
Experience in providing exceptional customer service. Skilled in problem solving and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Daycare/Stay at Home Mom
-
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently.
- Proven ability to learn quickly and adapt to new situations.
Bank Teller
Country Credit Union
03.2019 - 01.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Cashier
Walmart
03.2013 - 12.2015
- Cashier, March 2013 – December 2015
- Customer Service Desk, December 2015- December 2016
- Customer Service Manager December 2016- March 2019
- Taking care of customers.
- Answering phone calls.
- Make sure safety procedures are being followed.
- Assist customers and associates with whatever task is needed, and fill in where ever help is needed.
- Used computers daily to complete tasks.
- Dealt with customers whom were not happy to figure out how to help them with the issue they were having.
Education
General Studies
East Central Community College
High School -
Pacific High School
Pacific, MO05.2015
Skills
- Strong communication
- Time management
- Highly motivated
- Quick learner
- Patience
Timeline
Bank Teller
Country Credit Union
03.2019 - 01.2020
Daycare/Stay at Home Mom
-
01.2019 - Current
Cashier
Walmart
03.2013 - 12.2015
General Studies
East Central Community College
High School -
Pacific High School