Jessica Jones
Cleburne
Summary
Dynamic professional with experience at Texas Health ER, excelling in customer service and problem resolution. Proven ability to support individualized education plans and maintain classroom organization as a Teacher's Assistant. Recognized for effective communication and a calm demeanor, fostering positive environments that enhance student success and satisfaction. Also, has experience in customer service and banking.
Overview
14
14
years of professional experience
Work History
Teacher's Assistant
Cleburne ISD
Cleburne
08.2024 - 09.2025
- Supported students with learning tasks and individualized education plans.
- Organized classroom supplies and maintained a tidy learning environment.
- Helped supervise students during lessons, lunch, and recreational activities.
- Supervised children and participated with children in activities.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Worked one-on-one with special needs students to help navigate through school challenges.
Texas Health ER
Texas Health Harris Methodist Hospital
Fort Worth
06.2017 - 07.2018
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bank Teller
First Central Credit Union
Hillsboro
08.2013 - 11.2015
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through regular balancing.
- Maintained confidentiality of bank records, transactions and customer information.
- Promoted bank products to enhance customer relationships.
- Resolved customer issues by providing effective solutions promptly.
Bank Teller
Wells Fargo
Hillsboro
08.2011 - 06.2013
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through regular balancing.
- Promoted bank products to enhance customer relationships.
- Performed cash handling duties including counting currency, coins and checks.
- Researched customer inquires regarding their accounts using internal banking systems.
- Delivered exceptional service to customers in person or over telephone.
Education
High School Diploma -
Hillsboro High
Hillsboro, TX05-2008
Skills
- Individualized education plans
- Classroom organization
- Student supervision
- Special needs support
- Learning assessments
- Calm and patient demeanor
- Customer service
- Cash handling
- Problem resolution
- Effective communication
Timeline
Teacher's Assistant
Cleburne ISD
08.2024 - 09.2025
Texas Health ER
Texas Health Harris Methodist Hospital
06.2017 - 07.2018
Bank Teller
First Central Credit Union
08.2013 - 11.2015
Bank Teller
Wells Fargo
08.2011 - 06.2013
High School Diploma -
Hillsboro High