Jessica Jones
Macomb
Summary
Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
11
11
years of professional experience
Work History
Barber
Hair Mechanics
06.2020 - Current
- Assisted in providing quality haircuts and grooming services to clients.
- Learned to operate various barbering tools and equipment safely and effectively.
- Maintained cleanliness of workstations and adhered to sanitation guidelines.
- Developed strong customer service skills by engaging with clients during appointments.
- Supported team members in maintaining inventory of grooming products and tools.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
EICU Health Unit Coordinator
Health First Holmes Regional Medical Center
01.2015 - 02.2018
- Coordinated patient admissions, discharges, and transfers to ensure seamless workflow.
- Facilitated communication among healthcare teams, enhancing collaboration and information sharing.
- Managed electronic health records with accuracy, ensuring compliance with regulatory standards.
- Supported scheduling of appointments, optimizing resource allocation for maximum efficiency.
- Advocated for patient needs by effectively communicating with medical staff regarding care concerns.
- Trained new staff on operational procedures and best practices to maintain high service quality.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
Education
High School Diploma -
Rockledge High
Rockledge, FLAssociate of Science - Nursing
Eastern Florida State College
Cocoa, FLSkills
- Highly motivated self-starter
- Cleaning and sanitation
- Critical thinking
- Professionalism and ethics
- Patient registration
- Department collaboration
- Paperwork processing
- Resource optimization
- Process improvement strategies
- HIPAA compliance
- Healthcare software
- Medical terminology proficiency
- Emergency response support
- Chart assembly
Timeline
Barber
Hair Mechanics
06.2020 - Current
EICU Health Unit Coordinator
Health First Holmes Regional Medical Center
01.2015 - 02.2018
High School Diploma -
Rockledge High
Associate of Science - Nursing
Eastern Florida State College