Jessica Jones
Godley,TX
Summary
Excelling in customer service and problem resolution. Proven ability to support individualized education
plans and maintain classroom organization as a Teacher's Assistant. Recognized for
effective communication and a calm demeanor, fostering positive environments that
enhance student success and satisfaction. Also, has experience in customer service, filing insurance and billing.
Overview
14
14
years of professional experience
Work History
Teacher's Assistant
Cleburne ISD
Cleburne , Tx
08.2024 - 09.2025
- Supported students with learning tasks and individualized education plans.
- Organized classroom supplies and maintained a tidy learning environment.
- Helped supervise students during lessons, lunch, and recreational activities.
- Supervised children and participated with children in activities.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Worked one-on-one with special needs students to help navigate through school challenges.
Dental Front Desk Receptionist
Dr. Randell Ray
Cleburne, TX
06.2017 - 04.2018
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated communication between guests and hotel staff to enhance service delivery.
- Streamlined appointment scheduling, improving customer flow and satisfaction rates.
- Procedures, and software systems for optimal performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Bank Teller
First Central Credit Union
Hillsboro, Texas
08.2013 - 11.2015
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through regular balancing.
- Maintained confidentiality of bank records, transactions and customer information.
- Promoted bank products to enhance customer relationships.
- Resolved customer issues by providing effective solutions promptly.
Bank Teller
Wells Fargo
Hillsboro, Texas
08.2011 - 06.2013
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through regular balancing.
- Promoted bank products to enhance customer relationships.
- Performed cash handling duties including counting currency, coins and checks.
- Researched customer inquires regarding their accounts using internal banking systems.
- Delivered exceptional service to customers in person or over telephone.
Education
High School Diploma -
Hillsboro High
Hillsboro, TX05-2008
Skills
- Individualized education plans
- Classroom organization
- Student supervision
- Special needs support
- Learning assessments
- Calm and patient demeanor
- Insurance and Billing
- Customer service
- Cash handling
- Problem resolution
- Effective communication
Education and Training
other
Timeline
Teacher's Assistant
Cleburne ISD
08.2024 - 09.2025
Dental Front Desk Receptionist
Dr. Randell Ray
06.2017 - 04.2018
Bank Teller
First Central Credit Union
08.2013 - 11.2015
Bank Teller
Wells Fargo
08.2011 - 06.2013
High School Diploma -
Hillsboro High