Jessica Jones
Jacksonville,NC
Summary
Driven and adaptive registered nurse with diverse practice background in hospice, outpatient, home health, clinical, respite, rehabilitation and ambulatory specialty clinics. Well-versed in offering evidence-based, therapeutic and compassionate care through many different avenues not limited to educational, community/medical and facility based resources to optimize outcomes and manage risk for family and patient alike. Proficient in recommending changes with patient care through expertise in observation of patient needs while implementing code of ethics, HIPPA regulation and cultural sensitivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager, Hospice
Trellis Supportive Care
Winston-Salem, NC
08.2023 - Current
- ASSESSED and EVALUATED patient's and caregiver HOLISTICALLY while maintaining DIGNITY and RESPECT of with THERAPEUTIC LISTENING and COMPASSION to all involved.
- Maintained ACCURATE DOCUMENTATION of patient assessments, treatments, medications, discharge plans and other pertinent information to ensure HIGH QUALITY care.
- Participated in INTERDISCIPLINARY TEAM (IDT) meetings to develop COMPREHESIVE COMPLEX care plans for each patient while EFFECTLY implementing strategies through DELIBERATE communication between IDT, support persons, patient and outside organizations while ADVOCATING for each patient's personal goals.
- FACILITATED referrals to specialists when necessary for additional diagnostic tests or treatments.
- COUNSELED family members on coping skills when dealing with terminal illness while providing emotional support.
Registered Nurse, Oncology
NOVANT FORSYTH HOSPITAL
WINSTON-SALEM, NC
08.2022 - 07.2023
- COUNSELED patients and caregivers, providing emotional, psychological and spiritual support.
- Provided direct patient care, STABILIZED patients, and determined the next course of action with the GUIDANCE of the provider lifestyle options.
- Provided direct patient care, STABILIZED patients, and determined the next course of action with the GUIDANCE of the provider.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care triage.
- AUDITED charts and reviewed clinical documents to verify ACCURACY.
- COLLABORATED with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- ASSESSED patients during course of treatment to IDENTIFY ADVERSE REACTIONS through phone triage, direct assessment and written communication.
Registered Nurse, Endoscopy
ONSLOW MEMORIAL HOSPITAL
JACKSONVILLE, NC
04.2021 - 03.2022
- GASTROINTESTINAL, pulmonary, and cardiac procedures in all potential surgical areas (Endoscopy Unit, OR, ASU, ICU, IMCU and Cardiac Unit).
- PROVIDED DIRECT PATIENT CARE independently in a fast-paced environment in all endoscopy areas keeping the Endoscopy procedure book on pace or ahead of pace for preoperative, procedural and post operative.
- EFFECTLESS TRANSITIONED BETWEEN Pre-operative, circulated, and recovered endoscopy patients from both LMAC and conscious sedation in addition to discharge planning.
- WASHED and SANITIZED EQUIPMENT post procedures
- PREFORMED RenGen COVID infusion for at risk or Covid positive patients in a newly formed department.
- FLOATED to the Ambulatory Surgical Unit to perform preoperative admission and recovery functioning independently as an ASU nurse with post-operative, infusion, monitor injectables and radiological patients.
- FLOATED TO EMERGENCY DEPARTMENT and functioned independently as an ED nurse.
- RECOGNIZED by patients, family and hospital staff for EXEMPLARY patient care.
- RECOGNIZED in "Chatter That Matters," monthly hospital new letter for patient care provided by the patient.
- INTERDISCIPLINARY COMMUNICATION physicians on patient test results and assisted in developing care plans.
- MONITORED and managed various treatment and care interventions.
- COLLECTED lab specimens, ordering and interpreting diagnostic tests and lab results.
- COUNSELED patients and caregivers, providing emotional, psychological and spiritual support.
- ADVOCATED and IMPLEMENTED total patient care through team nursing process.
Home Health Nurse
MAXIM HEALTHCARE
ASHEVILLE, NC
06.2020 - 12.2020
- Manage and coordinate MEDICALLY FRAGILE PEDIATRIC patient through unique times of COVID-19 while providing optimal medical benefits through patient and family centered advocacy while practicing safe and effective nursing within the guidelines of their providers, insurance, and environment.
- Document, review and collect written clinical notes, MAR, TAR, EMR, physician orders and equipment maintenance logs to be electronically scanned as well as documented weekly.
- Maintained ACCURATE NURSING/CLINICAL RECORDS with all clinical interactions with paper charting while documenting hourly and providing direct patient care.
Hepatology/Bariatric Nurse Care Coordinator
SWEDISH HEALTHCARE/MAXTRAVEL
SEATTLE, WA
11.2015 - 07.2019
- NAVIGATE patients through insurance, clinic, and Swedish policies to ensure optimal outcome for patients through Swedish Health Care bariatric surgical process.
- MANAGE and COORDINATE 300+ patients at different stages of the surgical process (intake, procedural and surgical) with both direct and indirect care in an outpatient a fast-pace environment.
- ORGANIZED and managed patient population is managed through Microsoft Excel, Outlook and Epic, patient education, research, data management, quality assessment and program development while coordinating three separate surgical and clinic schedules and multiple Swedish Campuses.
- In addition to SCHEDULING urgent/emergent patients while using established and locating surgical blocks to accommodate patients' needs with the assistance of on-site surgical teams.
- MANAGED FULL-CLINIC SCHEDULE and completing up to sixteen patients nurse visits per clinic day averaging 80+ patients a week to providing patient centered intake, midpoint, MEDICATION TEACHING, preoperative and postoperative teaching, final review, WOUND CARE CHECKS, and walk-ins.
- Actively participates in Swedish Health Shared Leader Program.
- ORGANIZING and IMPLEMENTING POLICY CHANGES as a leader participating in a multidisciplinary team affecting overall clinic operations.
- Delivered patient care for a select patient population across the continuum of care using the nursing process, ensuring compliance with physician/ nurse practitioner's orders and established policies and procedures in addition to insurance requirements.
- Certified and completed Fibroscans daily addition to provide critical documentation for the liver tumor board to provider(s).
- RESOLVED CONFLICTS between physicians, nurses and administrative staff to maintain optimal workflows.
Registered Nurse
POPE'S KIDS PLACE
CENTRALIA, WA
12.2014 - 09.2015
- Orchestrated care for 6-12 medically COMPLEX RESPITE and extended-living children.
- Advocated and OVERSAW CARE PLANS for children on PD, TPN, central line care infusions and blood withdraw, Mickey tube/G tube/PEG tube care, enteral feeding, withdraw symptom management, vent care and management, nasal/oral/trach suctioning, trach care, nebulizer treatments, injectable medication, and seizure/quadriplegic/premature protocol.
- Maintained accurate clinical records with all clinical interactions with the patient, medical and non-medical through paper charting.
Charge Nurse
AVAMERE HERITAGE REHABILITATION
TACOMA, WA
06.2014 - 09.2014
- MANAGED LARGE PATIENT ASSIGNMENTS that included but not limited to extensive wound care management, IV therapy, diabetic management, external fixator adjustment and care, quadriplegic care and routine mediation management.
- Strong client advocate, PRIORITIZED assigned client populations based on the urgency of care and communicate directly and aligned with physicians, therapists, nursing staff, clients and families.
Reproductive Nurse Coordinator/Case Manager
WASHINGTON REPRODUCTIVE CENTER
BELLEVUE, WA
03.2014 - 05.2014
- COORDINATE/NAVIGATE with clients and physicians in determining reproductive cycles for IUI and IVF.
- Consulted clients on reproductive therapy while creating a SAFE, SUPPORTED environment to achieve OPTIMAL OUTCOMES.
Education
Accelerated Nursing Program -
ALLEN COLLEGE
08.2013
Bachelor of Art in Sociology -
UNIVERSITY OF NORTH CAROLINA
07.2008
Skills
- Clear Patient Communication
- Culturally-Sensitive Care
- Emotional Awareness
- Patient and Community Advocate
- Patient Satisfaction and Process Improvement
- Creative Problem Solving and Decision Making
- Holistic, Compassionate and Caring
- Strong Medical Ethic (HIPPA)
- Specialized Healthcare Referrals/Prior Authorization
- Accurate Documentation
- Clinical Information System Management
- Staff Development and Precepting
- Patient Care Planning/Coordination/Navigator/Case Manager
- Direct and Indirect Patient Care
- Intake and Discharge
- Treatment Preparation
- Preventive Healthcare
- Equipment Sterilization
- Nutrition, Treatment, Procedure and Patient Education
- Medication and IV Drug Therapy Management
- Hospice, Home, Surgical, Emergent, Ambulatory and Outpatient
Certification
- North Carolina RN-Compact, 265942, 12/21/2024
- Basic Life Support BSL, 09/07/2025
- PALS, 12/03/2024
Timeline
Registered Nurse Case Manager, Hospice
Trellis Supportive Care
08.2023 - Current
Registered Nurse, Oncology
NOVANT FORSYTH HOSPITAL
08.2022 - 07.2023
Registered Nurse, Endoscopy
ONSLOW MEMORIAL HOSPITAL
04.2021 - 03.2022
Home Health Nurse
MAXIM HEALTHCARE
06.2020 - 12.2020
Hepatology/Bariatric Nurse Care Coordinator
SWEDISH HEALTHCARE/MAXTRAVEL
11.2015 - 07.2019
Registered Nurse
POPE'S KIDS PLACE
12.2014 - 09.2015
Charge Nurse
AVAMERE HERITAGE REHABILITATION
06.2014 - 09.2014
Reproductive Nurse Coordinator/Case Manager
WASHINGTON REPRODUCTIVE CENTER
03.2014 - 05.2014
Accelerated Nursing Program -
ALLEN COLLEGE
Bachelor of Art in Sociology -
UNIVERSITY OF NORTH CAROLINA