Jessica Jordan
West Union,IL
Summary
Organized Administrative Coordinator known for high productivity and efficient task completion. Specialize in time management, office administration, and project coordination. Excel in communication, problem-solving, and adaptability to ensure smooth office operations and support organizational goals.
Overview
3
3
years of professional experience
Work History
Administrative Coordinator
Nutrien Ag Solutions
West Union, IL
04.2022 - 12.2024
- Reviewed invoices for accuracy before submitting them for payment approval.
- Updated and maintained office policies and procedures manual, ensuring all practices are current and in line with industry standards.
- Provided administrative support to various departments within the organization.
- Managed incoming mail distribution and outgoing courier services.
- Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Gathered, entered and updated data to maintain departmental records and databases.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Maintained office supplies by checking inventory and ordering items.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Monitored office safety protocols and conducted regular checks to ensure compliance with health and safety regulations.
- Processed invoices from vendors in a timely manner according to company policies.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Facilitated the onboarding process for new hires.
- Conducted research projects as requested by management team.
- Responded to customer inquiries via phone or email in a professional manner.
- Resolved customer complaints or answered customers' questions.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Guided employees in handling difficult or complex problems.
Education
Bachelor of Arts - Agribusiness Management
Illinois College
Jacksonville, IL05-2021
Associate of Applied Science - Accounting
Indiana Business College
Terre Haute, IN03-2005
Skills
- Office inventory management
- Calendars management
- Filing
- Microsoft Excel
- Verbal and written communication
- Attention to detail
- Documentation and recordkeeping
- Bookkeeping
- Workload management
- Telephone etiquette
- Time management
- Proficient in Outlook and Microsoft Office
Timeline
Administrative Coordinator
Nutrien Ag Solutions
04.2022 - 12.2024
Bachelor of Arts - Agribusiness Management
Illinois College
Associate of Applied Science - Accounting
Indiana Business College
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