Jessica Joseph
Frisco,Texas
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
Action Behavior Centers
03.2024 - 06.2024
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Encouraged 20+ clients and family members to practice and use skills and strategies for confronting problems constructively.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Collected session data to aid in treatment planning and assessment.
- Implemented behavioral intervention plans created by clinical supervisors.
- Worked with a wide age group, ranging from individuals ages 3-16.
Behavioral Therapist
Concept Connections
05.2023 - 08.2023
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Implemented behavioral intervention plans created by clinical supervisors.
- Collected session data to aid in treatment planning and assessment.
- Documentedpatient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
Front Desk Receptionist
Chilljoy
01.2023 - 04.2023
- Greeted hundreds of guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Worked with a wide age range, including 18-80 year old individuals.
Sales Associate
Mooyah
08.2021 - 10.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Helped hundreds of customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Sociology
Collin County Community College District
Frisco, TX05.2025
High School Diploma -
Memorial High School
Frisco, TX05.2022
Skills
- Positive Reinforcement
- Development of Social Skills
- Treatment Implementation
- Applied Behavioral Analysis
- Data Collection
- Customer Service
- Oral and writing communication
- Guest Relations Management
- Team Collaboration
- Hospitality and Professionalism
Certification
- ABRSM | Grade 2 Music Theory
- ABRSM | Grade 4 Violin Practical
International Experience
- Cultural Immersion: Explored 10 countries (USA, Mexico, UK, Greece, Italy, Turkey, UAE, Qatar, India, Japan), gaining firsthand experience in local customs, traditions, and social dynamics.
- Cross-Cultural Communication: Enhanced interpersonal skills through interactions with diverse populations, effectively navigating language barriers and cultural differences.
- Adaptability and Problem-Solving: Successfully adapted to varying environments and challenges, demonstrating resilience and resourcefulness in unfamiliar settings.
- Global Perspective: Developed a well-rounded worldview, enabling a deeper understanding of international issues and cultural sensitivities.
- Cultural Research: Conducted informal research on social customs and historical contexts of visited countries, resulting in a comprehensive understanding of their cultural heritage and contemporary issues.
Languages
Malayalam
Native or Bilingual
Spanish
Elementary
Timeline
Behavioral Therapist
Action Behavior Centers
03.2024 - 06.2024
Behavioral Therapist
Concept Connections
05.2023 - 08.2023
Front Desk Receptionist
Chilljoy
01.2023 - 04.2023
Sales Associate
Mooyah
08.2021 - 10.2021
Associate of Arts - Sociology
Collin County Community College District
High School Diploma -
Memorial High School
- ABRSM | Grade 2 Music Theory
- ABRSM | Grade 4 Violin Practical
Similar Profiles
Mayckel HernandezMayckel Hernandez
Registered Behavior Technician at Action Behavior CentersRegistered Behavior Technician at Action Behavior Centers
DENI MCCONNELLDENI MCCONNELL
Registered Behavior Technician at Action Behavior CentersRegistered Behavior Technician at Action Behavior Centers
Mia MasonMia Mason
Registered Behavioral Therapist at Action Behavior CentersRegistered Behavioral Therapist at Action Behavior Centers