Jessica Joyner
Ellijay,GA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Riverstone Medical
Blue Ridge, GA
12.2015 - 07.2017
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Pacific Harbor Medical Group
Los Angeles, CA
02.2012 - 08.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Handled general office duties to support administrative staff during peak hours.
Medical Assistant
Metropolitan Heart and Vascular Institute
Santa Monica, CA
10.2008 - 02.2012
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, set up Holter monitors and event monitors as well as other diagnostic tests as requested by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
- Prepared treatment rooms for patient examinations.
Education
Some College (No Degree) - Science
Dalton State College
Dalton, GASkills
- Data Entry
- HIPAA Compliance
- Patient Flow Management
- Payment Collection
- Patient Scheduling
- Procedure Assistance
- Insurance Verification
- Diagnostic Procedures
- Immunization Administration
- Restocking lab supplies
- Electrocardiography (EKG)
- Certified in Basic Life Support (BLS)
- Preparing specimens and samples
- Direct Patient Care
Timeline
Medical Assistant
Riverstone Medical
12.2015 - 07.2017
Medical Assistant
Pacific Harbor Medical Group
02.2012 - 08.2015
Medical Assistant
Metropolitan Heart and Vascular Institute
10.2008 - 02.2012
Some College (No Degree) - Science
Dalton State College
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