Jessica Juarez

• Analyzed data from public records and databases to identify surface ownerships.
• Researched surface rights, access agreements, and other documents related to land transactions.
• Assisted with the preparation and execution of business lease contracts.
• Assessed historical records, maps, and topographical data as part of survey operations.
• Conducted due diligence on commercial business leases for accuracy, in accordance with company regulations.
• Read and interpreted legal documents, construction drawings, and surveys to complete the issuance of business leases.
• Drafted correspondence related to surface land issues between internal staff members and external stakeholders.
• Maintained financial records of transactions related to assigned business leases.
• Documented survey findings, and prepared detailed analysis reports.
• Provided guidance to clients on matters related to surface use regulations and policies.

• Utilized various tools to track and analyze data, while consistently looking for ways to improve, streamline and automate processes.
• Facilitated meetings with team members to communicate project updates.
• Ran and interpreted payment status reports to successfully track and forecast receivables.
• Developed acute knowledge of the purpose, policies, and goals of the agency.
• Provided support to the finance team to assist in the development of new project materials.
• Travel reimbursement management.
• Budget analysis and support.
• Assisted the New Mexico Public Education Commission with various financial tasks that helped support the authorization and assistance to public charter schools across the state.

• Researched New Mexico Administrative Codes (specifically Chapter 352 - Administrative Hearings) to suggest developments and/or implement
  enhancements that contribute to the facilitation of business operations in compliance with agency rules and polices and court decisions.
• Facilitated communication with supervisory staff to discuss the
  organization's goals and objectives.
• Implemented unique methods and methodologies.
• Performed research and analyzed the contents of case records to ensure disclosure determinations.
• Attended Fair Hearings in the absence of an Administrative Law Judge for the purpose of documenting the attendance of claimants, legal representatives, and other concerned parties and relaying rescheduling information.
• Studied New Mexico Administrative Codes (specifically Chapter 352 - Administrative Hearings) to suggest developments and/or implement enhancements that contribute to the facilitation of business operations.
• Facilitated communication with supervisory staff to discuss the organization's goals and objectives.
• Performed research and analyzed the contents of case records to ensure disclosure determinations.
• Reviewed established procedures to assess areas in need of improvement.
• Implemented unique methods and methodologies, which helped reduce and resolve issues.
• Mastered usage of HSD's Automated Systems Program and Eligibility Network (ASPEN).
• Evaluated HSD's Automated Systems Program and Eligibility Network (ASPEN) and prepared repair initiatives to mitigate ongoing problems.
• Created and offered additional materials to enhance training.
• Executed training initiatives to mitigate the onboarding of new employees.

• Managed leadership's calendar and prepared meeting agenda and materials.
• Prepared and updated office records and accounts according to client and executive needs.
• Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
• Facilitated internal communication by distributing information and scheduling presentations.
• Opened, sorted, and responded to routine correspondence on behalf of business operations.
• Procurement management such as purchasing, contract management, requisitioning, and accounts payable while following applicable state procedures.
• Utilized SHARE HCM for time approval as well as verification of hours reported within monthly Time and Effort submissions
• Restocked office and break room supplies and made appropriate equipment orders.
• Scheduled travel reservations for staff, researched and booked hotel, flight, and ground transportation.
• Travel reimbursement
• Collected and analyzed information to produce concise reports.
• Liaised between vendors regarding business accounts and new business agreements.
• Analyzed and maintained the office's budget including creation of budget reports.

Executed responsibilities in several departments within the New Mexico Health Care Authority such as the Office of Fair Hearings, Income Support Division, Behavioral Health Services Division, and the Office of Human Resources.

• Observed deadlines, enabling timely completion of tasks.
• Supported office clerical functions using word processing and other software, email, and office machines.
• Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.
• Coordinated company records and resources to assist team members with special projects.
• Answered multi-line telephone systems and routed calls to appropriate personnel.
• Directed clients and guests to correct departments, rooms, and staff members.
• Followed confidentiality rules to preserve data quality and reduce potential information compromise.
• Trained other clerks on administrative procedures to keep file handling consistent and accurate.
• Communicated with customers and employees to answer questions or explain information.
• Filed correspondence and reports in accordance with the agency's state classification system.
• Received and distributed incoming mail, messages, and packages to appropriate individuals.
• Responded to requests by preparing and sending files and documents.
• Wrote, recorded and proofread business communications, documents and data.
• Prepared and issued purchase orders, invoices and statements.

• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Opened, read, and replied to emails, letters, and correspondence on behalf of executives.
• Set up meeting and event logistics for senior management, and update calendars.
• Spearheaded training and development programs for new employees.
• Tracked completion of key deliverables to consistently meet deadlines.
• Managed and tracked expenses to meet the company budget requirements.
• Conducted research, and collected and analyzed data to prepare reports and documents.
• Entered customer information and updates in the database system to track leads, interactions, relationships, and propel sales opportunities.
• Managed daily invoices, reports, and proposals.
• Followed proper accounting and bookkeeping procedures to support audits.
• Monitored office equipment, and scheduled repairs.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Obtained signatures for financial documents, and internal and external invoices.

• Set up exhibition and event spaces to install pieces for display.
• Ran front desk of high-traffic gallery to ensure admission payments and visitor safety.
• Discussed philosophy of gallery, educating visitors on roster of artists and objective of illustrations.
• Fielded incoming phone calls and solicited information on artists and upcoming events.
• Participated in art fairs and attended special events.
• Coordinated mailing invitations to publicize events at art gallery.
• Maintained online media sites with gallery events and information.
• Acted as liaison between artists and gallery facilitators.
• Handled gallery calendar of exhibitions, workers and special events.
• Processed sold artwork for shipment and followed up with clients to confirm arrival.
• Confirmed event schedules with artists, vendors, clients and visitors.
• Managed art gallery's information technology and computer systems to monitor event communication and advertisements.
• Analyzed aesthetic and budgetary objectives of clients to align with vendors and artists for event planning.

• Drafted financial documents, reports, and forecast projections.
• Used various office machines to scan, fax, and print financial documents.
• Developed strong oral and written communication skills in working with people of different ages.
• Contributed to several financial operations throughout the academic year.
• Identified business processes for remediation and improvement, where applicable.
• Adhered to procedures and policies as outlined in campus codes of conduct.
• Located and filed physical permanent records according to established categorization systems.
• Routed incoming mail and prepared outgoing mail according to campus procedures.
• Maintained and updated filing and inventory systems using computer databases.
• Updated personal notes and permanent records with observational and anecdotal details.
• Presented information to customers, and answered complex questions.
• Filed department transaction records according to campus accounting procedures.
• Planned and completed group projects, working smoothly with others.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Handled incoming calls and directed callers to appropriate department or employee.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.