Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Juden

Menifee,CA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bulk Foods Manager

WinCo Foods
Oceanside, CA
07.2021 - Current
  • Supervised, scheduled and trained department employees and participated in employee performance appraisals and hiring processes.
  • Enforced company policies as established for company, store and department.
  • Took inventory and maintained other pertinent records.
  • Organized and set up merchandise displays.
  • Keeps work area and self-service areas clean, stocked and in accordance with health codes and regulations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff by implementing company policies, protocols, work rules and disciplinary action.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Forklift and electric pallet jack certified
  • Manager Foods handlers Card

Bulk Foods Manager in Training

WinCo Foods
Temecula, CA
10.2019 - 07.2021
  • Supervised, scheduled and trained department employees and participated in employee performance appraisals and hiring processes.
  • Enforced company policies as established for company, store and department.
  • Took inventory and maintained other pertinent records.
  • Organized and set up merchandise displays.
  • Keeps work area and self-service areas clean, stocked and in accordance with health codes and regulations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff by implementing company policies, protocols, work rules and disciplinary action.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Forklift and electric pallet jack certified
  • Manager Foods handlers Card

Head Waitress

Chinese Bistro
Romoland, CA
06.2019 - 10.2019
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained staff members on use of POS system.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Freight Clerk

WinCo Foods
Hemet, CA
08.2018 - 10.2019
  • Loaded and unloaded trucks.
  • Verified and noted count and condition of cargo received.
  • Stocked store shelves.
  • Overnight cashier.
  • Faced/staged aisles.

Cashier

WinCo Foods
Hemet, CA
04.2018 - 08.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Pizza Clerk

WinCo Foods
Hemet, CA
10.2016 - 04.2018
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Assisted customers as register, properly handling transactions.
  • Communicated with management on food inventory stock to request order placement.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Trained and assisted new kitchen staff members.

Cart Attendant

WinCo Foods
Hemet, CA
03.2016 - 10.2016
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Collected carts left in parking areas and returned to retail stores.
  • Cleared parking lot of litter and foreign debris.

Education

High School Diploma -

California Virtual Academy
San Diego, CA
01.2017

Skills

  • Managing Operations and Efficiency
  • Technical Proficiency
  • Cash Register Operations
  • Scheduling and Coordinating
  • Employee Coaching and Motivation
  • Store Merchandising
  • Team Management
  • Customer Relations
  • Hiring and Training
  • Customer Needs Assessments
  • Visual Merchandising
  • Performance Tracking and Evaluations

Certification

  • Certified Forklift Operator
  • Certified Food Manager

Timeline

Bulk Foods Manager

WinCo Foods
07.2021 - Current

Bulk Foods Manager in Training

WinCo Foods
10.2019 - 07.2021

Head Waitress

Chinese Bistro
06.2019 - 10.2019

Freight Clerk

WinCo Foods
08.2018 - 10.2019

Cashier

WinCo Foods
04.2018 - 08.2018

Pizza Clerk

WinCo Foods
10.2016 - 04.2018

Cart Attendant

WinCo Foods
03.2016 - 10.2016

High School Diploma -

California Virtual Academy

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Jessica Juden