Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Kadlitz

Berkley,MI

Summary

Seasoned property management expert with 20+ years of experience in optimizing operations. Strong focus on enhancing employee engagement and customer satisfaction. Track record of meeting and exceeding operational targets through effective leadership. Committed to implementing strategies that drive success and improve service delivery.

Overview

8
8
years of professional experience

Work History

Painting Contractor

Independent Contrator
Detroit , MI
04.2020 - 10.2024
  • Completed high-volume weekly painting jobs with consistently positive customer feedback.
  • Repaired drywall
  • Completed 80+ unit apartment renovation including common areas and hallways

Regional Manager

Regional Manager
Southfield , MI
01.2019 - 03.2020
  • Manage overall daily operations of 4 communities with 300+ apartment homes
  • Assisted in developing the new operations policy and procedure manual
  • Follow an established budget for each property
  • Ensure all budgeted capital improvements are on time, on budget, and completed at a high level of quality
  • Inspect properties to ensure the highest standards are maintained

Sales and Marketing Manager

Sales and Marketing Manager
Southfield, MI
01.2019 - 03.2020
  • Increased online visibility
  • Responsible for leading all teams to meet or exceed occupancy goals
  • Manage, develop, and train the leasing staff for 22 communities
  • Assist with design and development of the company website and career page
  • Create and maintain online social media accounts including reviews and responses where needed
  • Produce and/or oversee the creative development of promotional materials, website content, blogs/videos, and other marketing-related projects
  • Analyze leasing reports on a weekly basis and monitor closing ratios
  • Audit and manage all online ads, ILS and website to maximize online presence
  • Plan and implement the renewal leasing strategy based on future projections

Property Manager

Property Manager
Southfield , MI
07.2016 - 01.2019
  • Exceeded NOI expectations each year
  • Oversight of 5 communities of 180 units
  • Prepare, monitor, and report monthly budgets
  • Maintain 95-100% occupancy at each community
  • Develop positive relationships with current residents to retain long term residency
  • Train and mentor team to develop exceptional sales and customer service skills

Education

Diploma -

Warren Mott High School
Warren, MI

Skills

  • Budget management
  • Occupancy optimization
  • Property maintenance
  • Team leadership
  • Reliability and responsibility
  • Customer service
  • Training and development

References

Available upon request

Timeline

Painting Contractor

Independent Contrator
04.2020 - 10.2024

Regional Manager

Regional Manager
01.2019 - 03.2020

Sales and Marketing Manager

Sales and Marketing Manager
01.2019 - 03.2020

Property Manager

Property Manager
07.2016 - 01.2019

Diploma -

Warren Mott High School

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