Jessica Kahle
Largo
Summary
Passionate and experienced Medical Specialist adept at handling high pressure environments and providing targeted plans to manage complex cases . Experience coordinating services and support for a campus that houses over 300 disadvantaged individuals. Demonstrated success removing barriers and coordinating with multiple service providers to best serve each individual case. Skilled in assessing the needs of clients and working closely with them to recommend the best resources and courses of action to return each to optimal quality of life. Proven ability to apply critical thinking and solutions in high-pressure environments. Expert communicator with a drive to help others and improve their overall well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Specialist- Care & Support Coordinator
Homeless Empowerment Program
09.2024 - Current
- Conducted comprehensive client assessments to determine treatment plans, medical interventions and coordination of services and support.
- Collaborated with Case Managers and interdisciplinary teams to ensure clients are connected to healthcare services and support to meet their specific needs.
- Developed and implemented protocol improvements that increased operational efficiency in clinical settings.
- Spearheaded initiatives aimed at providing comprehensive support to empower individuals to achieve self-sufficiency and improve their quality of life.
- Assisted clients in navigating the healthcare system and advocate for their specific needs to met.
- Connected clients to various healthcare services and support including mental and behavioral health, substance abuse, trauma, counseling and community resources.
- Scheduled and assisted with the organization's Vision Clinic ensuring clients received necessary Vision Exam and referrals
- Coordination with outside healthcare facilities and organizations to provide clients with improved health outcomes.
- Developed strong relationships with clients to enhance social emotional well-being and provide education on best course of action to address specific needs.
- Advocated for clients to ensure best outcomes are achieved.
- Monitored clients progress in regard to both mental and physical health along with substance abuse treatments.
- Maintained effective data collection in compliance with all regulatory standards.
HEAD OF LOGISTICS & QUALITY
Bayside Financial Transportation LLC
01.2020 - Current
- Developed and implemented strategic delivery models leveraging critical thinking skills resulting in 25% reduction in shipping costs and 95% customer satisfaction rate
- Managed Business relationships and optimized transportation supply chain operations utilizing effective communication and problem-solving skills resulting in 20% increase in revenue growth
- Implemented team building practices resulting in a 90% improvement in internal team productivity.
HEAD OF ACCOUNTS RECEIVABLE DEPARTMENT
Big Red Express Trucking
03.2018 - 12.2020
- Conducted account reconciliation by effectively communicating with clients and arranging payments resulting in 50% decrease in outstanding debts and improved financial management.
- Processed purchase orders and maintained accurate records and account statuses fro clients and drivers
- Efficiently worked with other departments to verify record transactions and precisely ensured that operations and processes fro incoming payments were properly received and processed.
DIRECTOR OF ADMINISTRATIVE OPERATIONS
Bulova Technologies Healthcare Products LLC
01.2015 - 02.2018
- Effectively and efficiently communicated with managers and leads on both technical and administrative ends to successfully mange new cast product resulting in achievement of company sales goals.
- Manged company teams consisting of twelve to fifteen employees to drive marketing campaigns, promote company brand and reach suppliers of healthcare products to ensure success of cast products.
- Utilized project management skills, lean six sigma and business strategy to streamline operations and improve company performance by 80%.
Education
BACHELOR - HEALTHCARE MANAGEMENT
Rasmussen University
Ocala, Florida03.2024
REGISTERED NURSE - undefined
Galen College of Nursing
St. Petersburg, Florida01.2016
ASSOCIATES DEGREE -
St. Petersburg College/ University of Florida
Tarpon Springs/ Gainsville, FL 01.2011
Skills
- Healthcare Navigation
- Care/ Treatment Plans
- Patient Education
- Interdisciplinary Collaboration
- Communication & Relationship Building
- Organization & Planning
- Critical Thinking
- Conflict Resolution
- Time Management
- Clinical Decision Making
- Experience and Knowledge of Community Resources
- Quality improvement
- Therapeutic Interventions
Certification
HIPAA Certification
CPR Certified
Timeline
Medical Specialist- Care & Support Coordinator
Homeless Empowerment Program
09.2024 - Current
HEAD OF LOGISTICS & QUALITY
Bayside Financial Transportation LLC
01.2020 - Current
HEAD OF ACCOUNTS RECEIVABLE DEPARTMENT
Big Red Express Trucking
03.2018 - 12.2020
DIRECTOR OF ADMINISTRATIVE OPERATIONS
Bulova Technologies Healthcare Products LLC
01.2015 - 02.2018
REGISTERED NURSE - undefined
Galen College of Nursing
BACHELOR - HEALTHCARE MANAGEMENT
Rasmussen University
ASSOCIATES DEGREE -
St. Petersburg College/ University of Florida
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