Jessica Karges
Andover,MN
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effectively communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals.
Overview
8
8
years of professional experience
Work History
Client Relationship Consultant
U.S.Bank
07.2022 - Current
- Open the bank by checking for security breaches, shutting off alarm, opening vault, and setting up workspace and money drawer.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Maintained database systems to track and analyze operational data.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created strong client relationships based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information by appointment, and virtually to provide the best possible counsel.
- Demonstrated and educated clients on available deposit, loan products, services, and recommending solutions based on each customer's unique goals and needs.
- Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
- Develops collaborative partnerships with branch team members and partners to best serve clients.
- Schedule customer appointments for more complex banking needs.
- Assist customers who've experienced fraudulent activity.
- Train new employees on banking processes and procedures.
- Verify personal information on completed bank forms and update accounts.
- Close the bank by balancing money drawer, coin machine, cash advances from other institutions, vault, secure premises, and set alarm
Flight Operations Specialist
US Army
01.2021 - 03.2022
- Handle preflight administration work, such as flight scheduling and passenger ground transportation management. Determine the safest and shortest routes for each flight and liaise with pilots to ensure that they understand which routes to fly on.
- Decipher weather conditions such as hails, storms, and winds and map out alternative routes.
- Keep in constant contact with pilots to ensure aircraft's adherence to charted out flight routes.
- Utilized multiple types of media to track and update information.
- Maintain and update aircraft schedule and ensure that aircraft meet both airport and airspace regulations. Maintain and update aircraft schedule and ensure that aircraft meet both airport and airspace regulations.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Created and implemented filing and organization practices for documents, reports and calendars.
Culinary Specialist
US Army
08.2016 - 12.2022
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
- Implemented tactics, procedures, and techniques for defense systems.
- Upheld Army dress and appearance regulations for professional appearance.
- Upheld code of conduct and maintained professionalism in stressful situations while maintaining awareness of subordinates personnel issues to help support personnel and help them achieve personal growth.
- Prepared and submitted personnel, ordnance and operational reports.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
Education
Certificate of Completion -
Army Quartermaster Center And School
Fort Lee, VA01.2017
Certificate of Completion -
Army Basic Training
Fort Jackson, South Carolina11.2016
High School Diploma -
Sandusky High School
Sandusky, MI05.2016
Skills
- Positive Attitude
- Risk Assessments
- Relationship Building
- Data Collection
- Filing and data archiving
- Customer Service
- Quick Learner
- Self-Motivated Nature
- Goal Setting
- Computer Skills
- Travel Planning
- Event Planning
Timeline
Client Relationship Consultant
U.S.Bank
07.2022 - Current
Flight Operations Specialist
US Army
01.2021 - 03.2022
Culinary Specialist
US Army
08.2016 - 12.2022
Certificate of Completion -
Army Quartermaster Center And School
Certificate of Completion -
Army Basic Training
High School Diploma -
Sandusky High School