Dedicated professional with extensive experience in environmental compliance and relocation services. Strong communication and multitasking abilities contribute to positive client experiences and team success. Committed to maintaining high safety standards and improving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Environmental Technician
Crothall Healthcare Services
10.2024 - 03.2025
Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
Relocation Specialist
Carey Moving & Storage
01.2009 - 10.2024
Coordinated logistics for moving services, ensuring timely and efficient transitions.
Trained new team members on company procedures and best practices for delivering high-quality results in relocation services.
Reduced time spent on administrative tasks through effective use of technology and software tools.
Provided emotional support to clients during the relocation process, understanding the challenges they faced and offering practical solutions to ease their burden.
Coordinated the packing, transportation, and storage of household goods while maintaining open communication with clients throughout the entire process.
Improved customer satisfaction ratings by consistently delivering outstanding service throughout the entire relocation process.
Collaborated with managers to identify and address employee relations issues.
Biomedical Engineering Technician II at Crothall Healthcare Services (Beverly Hospital)Biomedical Engineering Technician II at Crothall Healthcare Services (Beverly Hospital)