Jessica Karriem
Washington
Summary
Motivated and compassionate college student majoring in social work with a strong desire to make a positive impact on individuals and communities. Possess a solid foundation in case management principles and a deep understanding of the challenges faced by vulnerable populations. Demonstrated ability to effectively assess client needs, develop tailored intervention plans, and coordinate resources to support clients' well-being. My excellent communication and interpersonal skills have allowed me to establish a strong rapport with diverse individuals, showcasing my adaptability and inclusivity. Seeking a case management position to apply knowledge, skills, and passion for social work to help improve the lives of those in need.
Overview
5
5
years of professional experience
Work History
Youth Care and Support Worker
Suitland Manor Youth Service Center
02.2015 - 05.2018
- Assisted youth in setting achievable goals and promoting personal growth and development.
- Facilitated conflict resolution among peer groups, strengthening social bonds within the community.
- Adapted counseling techniques to suit the individual needs of each client best.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with parents, teachers, and professionals to drive youth program outcomes.
- Fostered positive relationships between youths, their families, and support networks through regular communication and collaboration.
- Maintained detailed daily log and documentation of client progress for review by case managers or other relevant professionals when necessary.
General Manager
Millie Desserts
09.2013 - 01.2015
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Bachelor of Social Work - Social Work
University of The District of Columbia
Washington, DC03.2027
Skills
Written and verbal communication
MS Office
Client Relations
Efficient multi-tasker
Abuse Identification
Community Resources
Client documentation
Timeline
Youth Care and Support Worker
Suitland Manor Youth Service Center
02.2015 - 05.2018
General Manager
Millie Desserts
09.2013 - 01.2015
Bachelor of Social Work - Social Work
University of The District of Columbia
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