Jessica Kauffman
Lancaster,PA
Summary
Dynamic and adaptable professional with a strong work ethic, honed at Iron Hill Brewery and Restaurant. Proven ability in food preparation and customer service, ensuring high-quality dining experiences. Recognized for training new staff and maintaining kitchen safety standards, contributing to a seamless service environment. Committed to excellence and continuous improvement.
I also have excellent customer service skills. I am reliable. I work extra shifts if needed. I dependable and hard working. I am a leader and a team player. I can work alone or with others. I love to work doesn't matter what the job description it. Im a very good learner and love to learn new stuff.
Overview
4
4
years of professional experience
Work History
Grill Cook/ Dishwasher
Iron Hill Brewery and Restaurant
03.2025 - Current
- Operated grill station, ensuring timely preparation of high-quality menu items.
- Maintained cleanliness and organization of cooking area to comply with safety standards.
- Monitored inventory levels, assisting in ordering supplies to minimize disruptions in service.
- Trained new staff on grilling techniques and equipment operation for consistent quality output.
Front Desk Receptionist
Motel 6 Motel
12.2024 - Current
- Greeted and assisted visitors, providing a welcoming atmosphere and ensuring professional communication.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Maintained organized front desk area, ensuring materials and resources were readily available.
Server/ Cashier
Ric's Bread
07.2021 - 05.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments and reservations to optimize seating efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Science And Business
Colorado Technical University
Colorado Springs, CON/A
J.P. McCaskey High School
Lancaster, PA05.2007
Skills
- Quick-learning
- Strong work ethic
- Willing to learn
- Multitasking and organization
- Teamwork and collaboration
- Efficient
- Adaptable
- Team player
- Food preparation
- Flexible schedule
- Safe food handling
- Grill cleaning
- Food service
- Cleaning and organization
- Kitchen sanitation
- Food safety and sanitation
- Resourceful
- Order accuracy
- Food storage
- Cooking techniques
- Ingredient preparation
- Meat preparation
- Food plating
- Performance improvement
- New hire training
- Customer service
- Knife skills
- Food rotation
- Fryer operation
- Special diet accommodation
- Plating
- Food plating and presentation
- Cleaning and sanitizing
- Kitchen safety
- Food grilling
- Hard-working
- Dish preparation
- Food allergy awareness
- Math and computer skills
- Computer skills
- Basic math skills
- Computer-aided dispatching
- Simple math skills
- Microsoft office
- Reservation management
- Initiative-taking
- Guest relations
- Patience and tolerance
- Professional appearance
- Problem-solving
- Time management
- File management
- Guest registration
- Data gathering
- Administrative skills
- Office organization
- Room service
- POS system operation
- Front office management
- Invoicing and billing
- Data entry
- Word processing
- Hospitality services
- Cash handling
- Payment processing
- Guest reception
- Detail-oriented
- Teamwork
- Problem-solving abilities
- Multitasking
- Front desk operations
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Flexibility
- Active listening
- Effective communication
- Verbal and written communication
- Check-in and Check-out procedures
- Self motivation
- Computer literacy
- Goal setting
- Hospitality management
- Professionalism
- Check-in procedures
- Record keeping
- Inventory control
Timeline
Grill Cook/ Dishwasher
Iron Hill Brewery and Restaurant
03.2025 - Current
Front Desk Receptionist
Motel 6 Motel
12.2024 - Current
Server/ Cashier
Ric's Bread
07.2021 - 05.2022
Science And Business
Colorado Technical University
N/A
J.P. McCaskey High School