Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information - Responsibilities
Timeline
Hi, I’m

JESSICA KEITH

Mobile
JESSICA KEITH

Summary

Senior Executive Director with over 15 years of extensive expertise in healthcare management, renowned for strategic planning and fostering community engagement. Demonstrates leadership in directing teams to enhance operational efficiency and drive growth, with a focus on budgeting, communication, and team management. Committed to advancing community outreach and stakeholder engagement, while continuously seeking innovative solutions to improve resident satisfaction and organizational success.

Seasoned Senior Executive Director with a background in strategic planning, team leadership, and operational efficiency. Known for creative problem-solving skills and the ability to drive business growth through focused direction. Possess strong managerial abilities that consistently streamline operations and increase productivity. Have made significant contributions to previous roles by implementing innovative strategies and fostering cross-functional collaboration.

Overview

15
years of professional experience

Work History

Somerby of Mobile
Mobile

Senior Executive Director
01.2019 - Current

Job overview

  • Direct 12 directors, enhancing community engagement and operational efficiency.
  • Identify growth opportunities, fostering strong community and resident relations.
  • Ensure compliance with policies, regulations, and budgetary goals in a 221-bed facility.
  • Manage daily operations, improving resident satisfaction and team communication.
  • Lead strategic meetings, optimizing sales activities and financial performance.
  • Managed department budgets, achieving financial efficiency and resource optimization.
  • Monitored medication systems, ensuring documentation accuracy and safety compliance.
  • Developed policies, improving operational consistency and staff orientation processes.
  • Spearheaded the implementation of care plans, ensuring compliance and enhancing resident satisfaction through tailored approaches.
  • Led new personal care service startup, enhancing resident care quality.
  • Interviewed and onboarded nursing staff, ensuring compliance and satisfaction.
  • Assessed resident needs to determine appropriate care levels, facilitating tailored services and improving overall health outcomes.
  • Conducted monthly mandatory staff meetings, fostering team cohesion and ensuring alignment on care standards and goals.
  • Engaged with external partners such as vendors, suppliers, investors and government agencies.
  • Reviewed financial statements and identified areas of improvement to maximize profitability.
  • Analyzed current operations for cost reduction opportunities without compromising quality.
  • Maintained a high level of customer service by monitoring customer feedback and resolving issues quickly.
  • Lead cross-functional teams in implementing new technologies or processes into the workplace.
  • Created strategic partnerships with key stakeholders in the industry.
  • Directed operational activities across multiple business units to ensure successful execution of initiatives.

Somerby of Mobile
Mobile

Director of Nursing
01.2015 - 01.2019

AMT Staffing

Area Nurse Manager
01.2014 - 01.2015

Infirmary Home Care

Sales Director
01.2013 - 01.2014

Critical Care System

Clinical Nurse Liaison
01.2010 - 01.2013

Education

University of Mobile

BSN from Nursing
01.2000

Skills

  • Financial Management
  • Strategic Planning
  • Policy Development
  • Team Management
  • Healthcare Management
  • Community Outreach
  • Operational efficiency
  • Quality assurance
  • Sales optimization
  • Community engagement
  • Conflict resolution
  • Cross-functional team coordination
  • Financial acumen
  • Program management
  • Negotiation
  • Senior living management
  • Human resources
  • Budget management
  • Innovation management
  • Strategic planning
  • Exceeds NOI goals monthly

Accomplishments

  • 2021-2024 Best Memory Care World Report
  • Best Assisted Living 2021, 2022, 2023, 2024
  • Best Growth Excellent 2021, 2023
  • President Award 2019
  • Best Quality Teamwork 2018, 2019, 2022, 2024

Additional Information - Responsibilities

  • Managed 120+ physician accounts, enhancing service uptake through strategic relationships.
  • Educated stakeholders on clinical services, driving informed decisions and positive outcomes.
  • Coordinated team meetings to boost market share, fostering collaborative growth.
  • Executed pre-call planning, identifying opportunities to present service benefits effectively.
  • Coordinated training sessions for medical staff, enhancing their understanding of services and strengthening partnerships to expand market reach.
  • Facilitated new referrals for home IV therapy, enhancing patient care and collaboration.
  • Led CEU sessions for medical staff, improving community healthcare knowledge.
  • Educated teams on home IV processes, ensuring patient and family understanding.
  • Collaborated with healthcare professionals to optimize patient treatment plans.
  • Assessed patient readiness for home IV, ensuring safe and effective care.

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork from home optionPaid time offPaid sick leave401k match

Timeline

Senior Executive Director

Somerby of Mobile
01.2019 - Current

Director of Nursing

Somerby of Mobile
01.2015 - 01.2019

Area Nurse Manager

AMT Staffing
01.2014 - 01.2015

Sales Director

Infirmary Home Care
01.2013 - 01.2014

Clinical Nurse Liaison

Critical Care System
01.2010 - 01.2013

University of Mobile

BSN from Nursing

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