JESSICA KELLER
Wheat Ridge,CO
Summary
Highly efficient manager offering 10 years of performance in fast-paced and challenging work environments. Resourceful team player. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Personal Assistant
James Hardwick-Geologist
Denver, Colorado
05.2023 - Current
- Performed calendar management and scheduling of appointments.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Prepared documents such as reports, presentations, agendas, and correspondence for court hearings.
- Answered incoming calls and emails promptly while managing schedules accordingly.
- Coordinated meetings between internal departments and external partners.
- Maintained confidential files related to personnel records or other sensitive information.
- Proofread documents for accuracy prior to submission.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings..
- Sorted mail received.
- Processed invoices related to business incurred.
Administrative Coordinator
International Paper
Wheat Ridge, CO
11.2022 - 06.2023
- Coordinate and schedule interviews.
- Main point of contact for all candidates throughout hiring process.
- Conduct new hire orientations.
- Source, qualify and conduct screening interviews with job candidates.
- Excellent communication and follow through with every applicant.
- Update existing employee files and create new hire files.
- Update excel logs concerning all employee information.
- Miscellaneous projects to keep employees up to code and maintain organization within company system for yearly audits.
Restaurant Consultant, Manager
Pho On 6th
Denver, CO
09.2021 - 11.2022
- Hired, on-boarded and trained all FOH staff
- Created employee hand book
- Managed and guided staff during dining hours
- Made weekly schedule
- Responsible for implementing procedures for staff to follow best practices for health and safety guidelines
- Ensured high employee retention through one on one communication and incentives
- Terminated employees if needed based on poor work ethic and performance.
- Accomplished multiple tasks within established timeframes
- Managed high volume service of over 150 togo orders while managing 100 customers in dining room.
Assistant Site Manager
Svem Holdings Covid Drive
Denver, CO
11.2020 - 07.2021
- Performed routine audits to maintain inventories, supplies and equipment.
- Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
- Reduced employee and subcontractor turnover rate.
- Monitored worksite personnel to maintain high levels of quality and performance.
Restaurant Manager
Angelos Taverna Restaurant Group
Denver, CO
08.2013 - 03.2020
- Ensured high employee retention through staff one on one meetings and staff incentives
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Created solutions based on customer inquiries
- Balanced books for all cash and credit card transaction
- Oversaw inventory for food, alcohol and dry goods
- Managed Expeditor to ensure all dishes were correct and being served on time
- Guided staff to maintain success and good customer service by providing proper training and support
- Conducted weekly meetings and food training classes
- Built strong relationships with vendors and sales reps
- Maintained positive cohesive work environment between front of house and back of house staff
- Menu development
- Driving sales through promotions and customer relations
- Increased sales by 10%
Education
Associate of Science - Human Service/Social Science
Westchester Community College
Valhalla, NY01.2005
Skills
- Attention to Detail
- People Management
- Customer Solution/Resolution Driven
- Microsoft Suite
- Ability to adapt to new technologies
- Recruitment and Hiring
- Appointment Scheduling
- Customer Service
- Multitasking and Organization
- Proficient in Point of Sales systems
- Schedule Coordination
- Experience with HR software; Bullhorn and Mosaic
- Travel Coordination
- Calendar Management
Timeline
Personal Assistant
James Hardwick-Geologist
05.2023 - Current
Administrative Coordinator
International Paper
11.2022 - 06.2023
Restaurant Consultant, Manager
Pho On 6th
09.2021 - 11.2022
Assistant Site Manager
Svem Holdings Covid Drive
11.2020 - 07.2021
Restaurant Manager
Angelos Taverna Restaurant Group
08.2013 - 03.2020
Associate of Science - Human Service/Social Science
Westchester Community College
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