Jessica Keller
Elkhart Lake,WI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Eager to take the next career step for professional development and advancement.
Overview
19
19
years of professional experience
2
2
Certification
Work History
Certified Surgical Technologist
Advocate Aurora Healthcare
05.2005 - Current
- Set up the instruments and equipment required for procedures and assist during surgeries by passing the surgeon instruments and sterile supplies throughout the operation.
- Sterilize equipment and take an inventory to ensure there are enough supplies for surgery.
- Assist in preparing patients for surgery.
- Count all surgical instruments and supplies before operations. Recount surgical instruments and supplies at the end of each operation.
- Ensure surgeon preference cards are kept up to date.
- Help new surgeons get new instruments and equipment and get their preferences to ease their transition.
- Set up a surgical instrument tracking system (SPM) to talk with Epic preference cards and instrument locations to allow surgery to constantly track the location of each instrument in the department.
- Set up in-services with representatives for training on all new equipment.
- Serve as the preceptor for surgical technology students and new hires.
Barista
Mobile Mud
01.2003 - 01.2007
- Developed and maintained an expert knowledge of coffee and educated clients about these coffees.
- Consistently provided well-crafted, beautifully presented, and tasty beverages.
- Took client orders and received payments.
- Maintained a clean and sanitized working environment.
- Followed health and safety guidelines.
- Regularly performed stock checks and placed new orders.
Barista and Bakery Attendant
Piggly Wiggly
01.2002 - 01.2003
- Prepared coffee-based beverages for customers.
- Assisted customers in the bakery.
- Consistently provided exemplary customer service.
Office AssistantS
Creekside Chiropractic
01.2001 - 01.2002
- Filed patient charts.
- Maintained laundry.
- Mailed patient reminders for overdue bills.
Education
Certificate - Medical Coding And Billing
08.2024
Technical - Surgical Technologist
05.2005
Skills
- Epic EHR
- CPT
- ICD-10
- Microsoft Office and Teams
- Communication
- Time Management
- Medical Terminology
- Anatomy and physiology
- Customer Service
- Documentation accuracy
- Patient confidentiality
- HIPAA proficiency
- Critical thinking
- Staff education
- Teamwork and collaboration
Certification
- CPC-A
AAPC# 02270047
Expires: August 2025
- CST- Certified Surgical Technologist
NBSTSA# 146878
Expires: October 2025
Timeline
Certified Surgical Technologist - Advocate Aurora Healthcare
05.2005 - Current
Barista - Mobile Mud
01.2003 - 01.2007
Barista and Bakery Attendant - Piggly Wiggly
01.2002 - 01.2003
Office AssistantS - Creekside Chiropractic
01.2001 - 01.2002
Herzing University - Certificate, Medical Coding And Billing
Northeast Wisconsin Technical College - Technical, Surgical Technologist
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